Nicole Triggs
Owosso,MI
Summary
Competent Phlebotomy Technician with 25 years of experience working in high-volume, fast-paced hospital and clinical settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
36
36
years of professional experience
24
24
years of post-secondary education
1
1
Certification
Work History
Certified Phlebotomist
Memorial Healthcare
Owosso, Michigan
02.2015 - Current
- Implemented best practices for infection control in phlebotomy procedures.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Processed specimens according to laboratory procedures and guidelines.
- Entered patient information and test orders into computer systems accurately.
- Assisted in training and onboarding new phlebotomists.
Phlebotomist
Quest Diagnostics
Flint, Michigan
01.1998 - 01.2004
- Collected blood samples using proper techniques and equipment.
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Medical Assistant
Consultants in Arthritis and Allied Conditions
Flint, Michigan
01.1991 - 01.1998
- Assisted physicians with patient examinations and procedures.
- Administered medications and provided patient education on treatment plans.
- Collected lab specimens and performed basic laboratory tests accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Licensed Cosmetologist
New Hairizons
Owosso, Michigan
01.1990 - 01.1992
- Provided personalized hair consultations to determine client needs and preferences.
- Performed a variety of hair services including cutting, coloring, and styling.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Skills
- Specimen processing
- Customer service
- Safety protocols
- Training new staff
- Time management
- Team collaboration
Certification
- Certified Phlebotomist, PBT (ASCP)
- Medical Assistant
- Licensed Cosmetologist
Education
Certified Phlebotomist, PBT( (ASCP) - Phlebotomy
Baker College
Owosso, MI 01.2014 - 01.2015
Medical Assistant -
Ross Medical Education Center
Flint, Mi 01.1991 - 01.1992
Durand High School
Durand, MILicensed Cosmetologist - Cosmetology
Mane Street Academy of Hair Design
Owosso, Mi 01.1988 - 01.1990
Accomplishments
- Memorial Healthcare Employee of the Month October 2024
Timeline
Certified Phlebotomist
Memorial Healthcare
02.2015 - Current
Certified Phlebotomist, PBT( (ASCP) - Phlebotomy
Baker College
01.2014 - 01.2015
Phlebotomist
Quest Diagnostics
01.1998 - 01.2004
Medical Assistant -
Ross Medical Education Center
01.1991 - 01.1992
Medical Assistant
Consultants in Arthritis and Allied Conditions
01.1991 - 01.1998
Licensed Cosmetologist
New Hairizons
01.1990 - 01.1992
Licensed Cosmetologist - Cosmetology
Mane Street Academy of Hair Design
01.1988 - 01.1990
Durand High School