Nicole Tuma
New Prague,MN
Summary
Dedicated QA Administrative Assistant with a focus on food safety and quality management. Recognized for strong internal auditing and documentation skills, contributing to compliance and continuous improvement initiatives.
Overview
1
1
Certification
9
9
years of professional experience
Work History
QA Administrative Assistant
Dessert Holdings – Dianne’s Fine Desserts
Le Center, MN
01.2020 - Current
- Facilitated customer and regulatory audits, including FDA, MDA, and MDH inspections, ensuring compliance and readiness.
- Reviewed quality and food safety documentation to ensure accuracy, completeness, and compliance with standards.
- Worked with quality and operations teams to ensure required documentation was completed and maintained.
- Contributed to maintenance of facility’s food safety and quality management systems, enhancing overall operational standards.
- Trained staff on quality control procedures and best practices to enhance team knowledge and adherence.
- Collaborated with cross-functional teams to coordinate the implementation of new systems or processes that improve overall efficiency and effectiveness in quality control operations.
- Reported findings from investigations into customer complaints and product defects, aiding in resolution and quality improvement.
QA Technician
Dianne’s Fine Desserts
Le Center, MN
06.2018 - 01.2020
- Conducted routine inspections of components and products to ensure compliance with quality assurance standards, enhancing product reliability.
- Recorded inspection and quality results to support continuous quality improvement initiatives, contributing to overall operational excellence.
- Oversaw production areas for compliance with food safety and quality standards, maintaining operational integrity.
- Reported food safety issues promptly to relevant staff members, facilitating timely resolution and maintaining safety standards.
- Supported facility food safety programs and quality procedures.
- Maintained accurate records to support compliance and audit readiness.
Line Lead
Dianne’s Fine Desserts
Le Center, MN
11.2017 - 06.2018
- Led and supported a team of 6 employees during daily production operations.
- Coordinated production activities, ensuring safety and quality standards were met.
- Monitored employees and production activities for procedure compliance and reinforcing accountability within the team.
- Communicated production, quality, and food safety concerns to management and relevant departments to drive timely resolutions.
- Facilitated production processes to improve workflow efficiency while upholding food safety and quality standards.
- Completed required food safety and quality checks and accurately documented results.
- Monitored equipment operation to ensure compliance with food safety standards.
- Provided guidance to team members on safety protocols and quality standards.
Scaler
Dianne’s Fine Desserts
Le Center, MN
04.2017 - 11.2017
- Ensured production efficiency by adhering to quality and food safety standards.
- Adhered to established food safety and quality procedures during production processes.
- Identified and communicated production issues to uphold compliance with quality standards.
- Scaled product accurately according to established production specifications.
- Facilitated leadership continuity and operational effectiveness by supporting team operations as backup Line Lead.
Education
High School Diploma -
New Prague High School
New Prague, MNCollege Coursework - Early Childhood Education
South Central College
Faribault, MNSkills
- Food Safety & Quality Assurance
- Food safety regulations
- HACCP
- PCQI
- FSSC 22000
- Quality Management Systems (QMS)
- Internal Auditing
- Document control
- GFSI Audit Support
- Customer Audit Support
- Regulatory Audit Support
- Team Leadership
- Food Defense
Certification
HACCP Certification, PCQI Certification, Food Defense Certificate, FSSC 22000 Certification, Internal Auditing Certification
ADDITIONAL QUALIFICATIONS
- Experience supporting GFSI audit requirements
- Experience with customer and regulatory audits
- Experience with FDA, MDA, and MDH audits
- Hands-on experience with food safety and quality documentation
- Production floor and quality assurance experience
- Experience working across Quality Assurance and Operations
Timeline
QA Administrative Assistant
Dessert Holdings – Dianne’s Fine Desserts
01.2020 - Current
QA Technician
Dianne’s Fine Desserts
06.2018 - 01.2020
Line Lead
Dianne’s Fine Desserts
11.2017 - 06.2018
Scaler
Dianne’s Fine Desserts
04.2017 - 11.2017
High School Diploma -
New Prague High School
College Coursework - Early Childhood Education
South Central College