Detail-oriented Patient Care Specialist with 15 years of experience in urology and medical practices. Expertise in EMR management, patient scheduling, insurance verification, and patient education enhances workflow efficiency and improves patient satisfaction. Strong background in customer service complements clinical and administrative skills.
Work History
Billing Insurance verification
4 Years
Best Billing | 10.2022 - Current
Verified patient intake information for insurance coverage accuracy, minimizing claim denials.
Coordinate prior authorizations and communicate with payers and providers to resolve coverage issues quickly.
Remote billing insurance verifier handling patient intake verification to ensure accurate coverage information and reduce claim denials.
Reconciled insurance information in EMR systems and updated patient accounts to ensure accurate and current records.
Educated patients on plan benefits, co-pays, and financial responsibilities to enhance transparency and improve collection rates.
Patient Care Specialist
15 Years 7 Months
Advanced Urology | 03.2011 - Current
Patient Care Specialist with 15+ years supporting a busy urology practice, combining front-desk administration with clinical medical assistant skills.
Managed patient scheduling, check-ins, and electronic medical records (EMR) to ensure accurate demographics and timely documentation.
Verified insurance benefits, processed co-pays and deductibles, and coordinated prior authorizations to minimize billing delays.
Verify insurance benefits, process co-pays and deductibles, and coordinate prior authorizations to reduce billing delays.
Provided clear patient education and follow-up instructions while resolving front-desk issues to enhance patient experience and office efficiency.
Perform clinical duties including taking vitals,specimen collections,rooming patients and assisting providers during procedures.
Billing Specialist/Insurance Verification Specialist at Memorial Health Meadows HospitalBilling Specialist/Insurance Verification Specialist at Memorial Health Meadows Hospital
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