Nicole Ulrick
Supervisor
Couer D' Alene,ID
Summary
Skilled Supervisor with 4 years of experience supporting clients in goal-setting, skill-building and development sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Works quickly to strategize and achieve all demanding business objectives. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Global Expert Coach
Inspiro Relia
Coeur D' Alene, ID
01.2019 - Current
- Recognize and celebrate team and team member accomplishments and exceptional performance.
- Coached clients to set and achieve reasonable goals on weekly basis.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Documented behaviors, treatments and non-compliance issues.
- Ensure company goals and objectives are being met by each employee and provide constructive feedback.
- Facilitated group sessions and learning discussions to further objectives.
CXO Coach
Inspiro Relia
Coeur d'Alene, ID
01.2020 - 06.2021
- Cross-trained existing employees to maximize team agility and performance.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
Trainer/Coach
Harry And David Gourmet Gifts
Coeur D' Alene, ID
10.2019 - 12.2019
- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.
- Assumed the criteria and responsibility of a team leader by creating more production in the department to grow and exceed sales and goals.
- Consistently met and exceeded daily team performance goals with attention to detail.
Skills
Skill building
Group facilitation
Staff collaboration
Employee hiring and retention
Schedule Management
Timeline
CXO Coach
Inspiro Relia
01.2020 - 06.2021
Trainer/Coach
Harry And David Gourmet Gifts
10.2019 - 12.2019
Global Expert Coach
Inspiro Relia
01.2019 - Current