Nicole Van Camp
Appleton,Wisconsin
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
12
12
years of professional experience
Work History
Sales / Layout Artist
Wolfmark DBA Creative Imprint
06.2014 - Current
- Nurtured strong relationships with clients through clear communication of project updates and proactive problemsolving.
- Developed customized templates for clients, ensuring brand consistency across various media platforms.
- Streamlined design processes by utilizing advanced software tools to optimize workflow efficiency.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
Administrative Assistant
Bernatello’s Pizza INC
02.2012 - 05.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed accurate order entry and data verification.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated logistics for customer orders.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Business Communications
Marian University
Fond Du Lac, WI05.2012
Skills
- Layout optimization
- Collaborative Teamwork
- Continuous learning mindset
- Print Production Knowledge
- Vector Graphics Manipulation
- Honest and Dependable
- Attention to Detail
- Creative Thinking
Timeline
Sales / Layout Artist
Wolfmark DBA Creative Imprint
06.2014 - Current
Administrative Assistant
Bernatello’s Pizza INC
02.2012 - 05.2014
Bachelor of Arts - Business Communications
Marian University
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