Nicole Vance
Flora,MS
Summary
Professional environmental services leader with significant industry experience and proven track record of driving impactful initiatives. Strong focus on fostering team collaboration and achieving measurable results. Prepared to handle changing needs with flexible approach. Expertise in sustainability practices, regulatory compliance, and resource management, paired with strategic mindset and exceptional problem-solving skills. Reliable and adaptable, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Account Manager
Healthcare Services Group
Yazoo City, MS
11.2025 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to align with client goals and objectives.
- Coordinated cross-functional teams to deliver comprehensive service solutions.
- Facilitated training sessions to enhance team knowledge of industry standards and compliance regulations.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
EVS Director
Merit Health River Oaks
Flowood, MS
04.2025 - 11.2025
- Provide leadership to the housekeeping team for all EVS operations.
- Meet with the CEO, CNO, CFO and COO.
- Execute compliance with health, safety, The Joint Commission, OSHA, and industry agencies.
- Ensure that the biohazard, soiled linen, and trash is put up by the correct company.
- Execute and maintain daily operations systems
- Approving timecards, budgeting the hours, inventories, ordering supplies.
Assistant Director EVS
HHS Environmental Services
Flowood, MS
12.2018 - 04.2025
- Provide leadership to the housekeeping team for all EVS operations.
- Execute and maintain daily quality control systems
- Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory.
Supervisor
Conduent LLC
Madison, MS
08.2015 - 12.2018
- Identifies current and future customer requirements by establishing relationships with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandising and services by approving contracts.
Education
Associate of Applied Science -
Hinds Community College
Jackson, MS07-2016
Skills
- I am a team builder, great problem solver, self-motivated, excellent customer service skills, scheduling, approving timecards, budgeting, maintaining inventories, ordering supplies, and can use Microsoft Office
Timeline
Account Manager
Healthcare Services Group
11.2025 - Current
EVS Director
Merit Health River Oaks
04.2025 - 11.2025
Assistant Director EVS
HHS Environmental Services
12.2018 - 04.2025
Supervisor
Conduent LLC
08.2015 - 12.2018
Associate of Applied Science -
Hinds Community College