Hi, I’m
Nicole Van Devender
Colorado Springs,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
years of professional experience
1
Certificate
Work History
CEC Entertainment, Inc
Opening Coordinator
10.2022 - Current
Job overview
- Cash handling, customer service, conflict resolution, opening a store and running a shift, prep work, food safety.
Raising Canes Crewmember, Raising Cane's
11.2021 - 10.2022
Job overview
- I'm cross-trained in multiple positions for this company as well (Drive-thru, Kitchen, and Front Counter)
- I handle aspects of customer service, cash handling, food safety, and high stress environments.
St. Francis Hospital
Volunteer
06.2018 - 05.2022
Job overview
- Worked in the Mother Daughter Sister Friend Boutique (MDSF) in the business building of Penrose
- Hospital
- Gained the skills of working a cash register, customer orientation, memorization and recall
- Also worked in the OR, participated in flipping rooms and cleaning, stock, and patient delivery.
CEC Entertainment, Inc
Team Member
03.2021 - 12.2021
Job overview
- I'm cross-trained in multiple different positions (Cashier, Gameroom Attendant, Kitchen Assistant, etc.),
- I'm experienced in cash handling, customer service, upselling, and I am trained in proper cleaning techniques and food safety.
Great Wolf Lodge
Certified Lifeguard
09.2020 - 11.2020
Job overview
- I learned CPR and First Aid from this company, I worked on scanning pools and saving people
- It was a fast-paced and never boring, but during this harsh time I was on COVID leave too often and could not make the money I wanted, so I peacefully resigned.
rue21
Seasonal Sales Associate
11.2019 - 01.2020
Job overview
- I worked cash registers and restocking and maintaining the floors, I honed my customer service skills and worked fast-paced hours.
Education
High school diploma
Skills
- Handling Complaints and Inquiries
- Merchandise Quality Assurance
- Store Management
- Sales Initiatives
- Cash Handling and Reconciliation
- Inventory Accuracy
- Flexible Work Schedule
- Delegation and Supervision
- Health and Safety Procedures
- Store Opening and Closing
- Customer Satisfaction
- Operational Standards
Certification
- First Aid/CPR Certified
Timeline
Opening Coordinator
CEC Entertainment, Inc
10.2022 - Current
Raising Canes Crewmember, Raising Cane's
11.2021 - 10.2022
Team Member
CEC Entertainment, Inc
03.2021 - 12.2021
Certified Lifeguard
Great Wolf Lodge
09.2020 - 11.2020
Seasonal Sales Associate
rue21
11.2019 - 01.2020
Volunteer
St. Francis Hospital
06.2018 - 05.2022
High school diploma
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