Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Volet

The Bronx,NY

Summary

Dynamic sales professional with a proven track record at Committed Coaches, excelling in customer service and persuasive communication. Skilled in finance management and building rapport, consistently exceeding sales targets while fostering strong client relationships. Fluent in Russian whilst born in Dubai, I leverage my diverse experience to drive results and enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Volet Goods and Wholesalers
01.2024 - 04.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Assisted customers with prompt and polite support in-person and via telephone.

Shadowing Student

Terrebone Parish Judicial Court
06.2024 - 07.2024
  • Shadowed a public defense attorney during felony case proceedings, gaining first-hand exposure to courtroom protocols, legal arguments, and case strategy.
  • Observed client-attorney interactions, pre-trial negotiations, and defense preparation for serious criminal charges.
  • Gained insight into constitutional rights, due process, and the challenges of public defense work under high-stakes conditions.
  • Took detailed notes and reflected on legal ethics, access to justice, and the role of defense attorneys in the criminal justice system.

Sales Advisor

Committed Coaches
07.2025 - Current
  • Conduct outbound and inbound sales calls to warm leads provided by the company, converting prospects into customers through persuasive communication and needs-based solutions.
  • Present and explain service offerings clearly and confidently over the phone, tailoring pitches to individual client needs and objections.
  • Manage client financial arrangements including setting up split payments, creating customized finance plans, and processing full payment (PIF) transactions.
  • Maintain accurate records of all customer interactions and financial agreements in CRM systems.
  • Consistently meet or exceed weekly sales targets and performance KPIs in a fast-paced, metrics-driven environment.
  • Build rapport and trust with clients to increase conversion rates, improve customer satisfaction, and reduce cancellations.

Charity Fundraiser

Self Employed
04.2024 - 05.2025
  • Founded and led the school’s first-ever charity committee, uniting the entire class in organized philanthropic efforts and student-led initiatives.
  • Spearheaded planning and execution of school-wide fundraising events, consistently raising approximately $1,000 per event for various charitable causes.
  • Organized and hosted assemblies, talks, and awareness campaigns, fostering a culture of empathy, leadership, and social responsibility among peers.
  • Coordinated with teachers, local organizations, and student volunteers to ensure smooth event logistics and impactful outcomes.
  • Recognized by faculty for outstanding leadership, initiative, and community impact.

Intern

Dentons Law Firm
06.2023 - 09.2023
  • Supported senior attorneys in legal research and analysis, with a primary focus on contract law including breach, enforceability, and negotiation clauses.
  • Participated in case discussions and mock argument sessions, contributing perspectives on legal strategy, interpretation of clauses, and precedent application.
  • Conducted in-depth research using legal databases to assist in case preparation and internal advisory memos.
  • Collaborated with legal teams on drafting and reviewing basic contractual documents under supervision.
  • Earned a formal letter of recommendation and certificate of completion, recognizing exceptional participation, analytical skills, and professionalism.

Student Journalist

Dubai British School
08.2021 - 05.2025
  • Lead and manage the editorial team in producing the school’s official newspaper, overseeing article selection, editing, layout design, and publication scheduling.
  • Organize, review, and format student submissions to ensure clarity, consistency, and alignment with journalistic standards.
  • Serve as the primary liaison between the newspaper and school administration, ensuring content reflects school values and current events.
  • Act as the focal point for the institute’s social media presence, curating and posting content across platforms to boost engagement and readership.
  • Increased overall publication engagement and visibility through consistent branding, content strategy, and audience interaction.

Author

Self-employeed
11.2023 - 11.2024
  • Wrote, edited, and published a full-length murder mystery novel exploring themes of guilt, secrets, and justice through a suspenseful and emotionally layered plot.
  • Developed compelling characters and an original narrative structure, demonstrating strong storytelling, pacing, and plot-twist execution.
  • Oversaw all aspects of the publishing process, including manuscript development, formatting, and cover design collaboration.
  • Engaged in grassroots marketing efforts including social media promotion and reader outreach to build audience interest and early reviews on Amazon.

Education

Dubai British School
Dubai, United Arab Emirates

Bachelor of Science - Accounting And Finance

Fordham University
Bronx, NY
05-2029

Skills

  • Customer service experience

  • Building rapport

  • Sales strategies

  • Persuasion techniques

  • Sales training

  • FLUENT IN Russian

  • Finance and accounting operations

  • Personal finance management

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Advisor

Committed Coaches
07.2025 - Current

Shadowing Student

Terrebone Parish Judicial Court
06.2024 - 07.2024

Charity Fundraiser

Self Employed
04.2024 - 05.2025

Sales Assistant

Volet Goods and Wholesalers
01.2024 - 04.2025

Author

Self-employeed
11.2023 - 11.2024

Intern

Dentons Law Firm
06.2023 - 09.2023

Student Journalist

Dubai British School
08.2021 - 05.2025

Dubai British School

Bachelor of Science - Accounting And Finance

Fordham University

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