Nicole Waggoner
Ohatchee
Summary
Dynamic professional with a proven track record in event planning and project management at Riverview Baptist Church. Skilled in scheduling and decision-making, I successfully trained volunteer teams and implemented creative event concepts, enhancing attendee satisfaction and engagement. Committed to continuous improvement, I leverage feedback to drive future successes.
Overview
24
24
years of professional experience
Work History
Ladies Event Coordinator
Riverview Baptist Church
Southside, AL
03.2020 - 08.2026
- Trained and supervised volunteer teams, fostering a collaborative atmosphere during events.
- Collaborated with church leadership to align event objectives with organizational mission and values.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
Billing Specialist
Summit Medical Group
Knoxville, TN
09.2004 - 12.2006
- Processed billing claims accurately and efficiently, ensuring timely submission to insurance providers.
- Reviewed patient accounts for discrepancies, resolving issues to maintain accuracy in billing records.
- Implemented process improvements that enhanced billing cycle efficiency and reduced claim denials.
- Collaborated with healthcare providers to clarify coding requirements and streamline reimbursement processes.
- Researched and resolved billing discrepancies to enable accurate billing.
Bank Teller
The Credit Union For Robertson County
Springfield, TN
03.2003 - 12.2003
- Processed customer transactions efficiently and accurately, ensuring adherence to credit union policies.
- Managed cash drawer and balanced daily transactions to maintain financial integrity.
- Assisted members with account inquiries and provided personalized service to enhance customer satisfaction.
- Educated clients on products and services, promoting financial literacy and informed decision-making.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
ESL Language Teacher
Iksan Language School
Iksan, South Korea
08.2002 - 08.2003
- Developed engaging lesson plans tailored to diverse student needs and proficiency levels.
- Facilitated immersive language activities, enhancing students' speaking and listening skills.
- Implemented assessment tools to evaluate student progress and adapt teaching methods accordingly.
- Collaborated with colleagues to create interdisciplinary projects, fostering a collaborative learning environment.
Education
Bachelor of Science - Medical Office Administration
Pensacola Christian College
Pensacola, FL05-2002
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Decision-making
- Insurance verification
- Customer service
- Data entry proficiency
- Customer engagement
Accomplishments
I chose to put my career on hold to successfully homeschool my three children. I have done a wide variety of volunteer work in several churches we have served in but my greatest accomplishment is watching my children thrive.
Timeline
Ladies Event Coordinator
Riverview Baptist Church
03.2020 - 08.2026
Billing Specialist
Summit Medical Group
09.2004 - 12.2006
Bank Teller
The Credit Union For Robertson County
03.2003 - 12.2003
ESL Language Teacher
Iksan Language School
08.2002 - 08.2003
Bachelor of Science - Medical Office Administration
Pensacola Christian College