Nicole Walker
Oswego,NY
Summary
Reliable Warehouse Assistant known for high productivity and efficiency in task completion. Specialize in inventory management, logistics coordination, and safety compliance, ensuring smooth warehouse operations. Excel in time management, teamwork, and problem-solving skills, contributing positively to workplace dynamics and operational success.
Overview
5
5
years of professional experience
Work History
Mystery Box Room Manager
F&F Bargains
Liverpool, New York
03.2023 - 10.2024
- Streamlined communication channels, improving information flow and decision-making speed
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
- Oversaw daily operations, maintaining efficiency and quality standards
- Coordinated cross-departmental projects to ensure timely and successful completion
- Recruited and trained new employees to meet job requirements
- Maintaining a clean, organized and efficient workspace
Warehouse Worker
Amazon Fulfillment center
Liverpool , NY
09.2021 - 05.2023
- Used digital database to keep records of units and stock moved.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packed boxes and stock using organizational guidelines.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Processed returns of defective merchandise as required.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used pallet jacks to move items to and from warehouse locations.
- Used scanners to track parcel information, condition or receipt.
- Followed established guidelines for picking orders accurately.
- Organized warehouse space for efficient storage of products.
- Assisted in packaging and labeling of products for shipment.
Package Handler
UPS
Liverpool, New York
06.2020 - 02.2021
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Used scanners to track parcel information, condition or receipt.
- Followed company policies and procedures for secure package handling.
- Checked all outgoing shipments to ensure accuracy of contents.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Complied with federal, state, and company regulations regarding package handling.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Assisted in loading delivery trucks with prepared packages.
Customer Service/Restaurant Waitress
The Lock Restaurant
Fulton , New York
06.2019 - 09.2020
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Certified Flight Attendant - Ticketing And Flight Attendant Duties
The Airline Academy
Daytona Beach, FL07-2005
GED -
Fulton Education Center
Fulton , New York 01-2001
Skills
- Marketing
- Customer relationship management
- Trend analysis
- Customer service
- Work prioritization
- Conflict resolution
- Sales techniques
- Staff management
Timeline
Mystery Box Room Manager
F&F Bargains
03.2023 - 10.2024
Warehouse Worker
Amazon Fulfillment center
09.2021 - 05.2023
Package Handler
UPS
06.2020 - 02.2021
Customer Service/Restaurant Waitress
The Lock Restaurant
06.2019 - 09.2020
Certified Flight Attendant - Ticketing And Flight Attendant Duties
The Airline Academy
GED -
Fulton Education Center