Nicole Wall
Hazle Township,PA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Crestwood School District
Mountain Top, PA
10.2023 - Current
- Supported instructional staff by preparing materials and resources for classroom activities.
- Monitored student behavior and engagement, providing feedback to educators on progress.
- Facilitated small group instruction, enhancing comprehension of core subjects among students.
- Collaborated with teachers to develop strategies for improving student academic performance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Professional Pet Stylist
PetSmart
Hazleton, PA
07.2014 - 10.2023
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Educated pet owners on proper care practices, fostering positive relationships and repeat business.
- Implemented streamlined scheduling processes to optimize workflow during peak hours and reduce wait times.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
Merchandise Manager
JCPenney
Hazleton, PA
10.2009 - 05.2014
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Led seasonal planning initiatives to ensure alignment with company objectives and customer preferences.
- Streamlined inventory management processes, improving accuracy and reducing stock discrepancies.
Education
High School Diploma -
Hazleton Area Career Center
Hazleton, PA06.2009
No Degree - Computer And Information Systems
Luzerne County Community College
Nanticoke, PASkills
- Active Listening
- Safety Precautions and Measures
- Appointment Scheduling
- Verbal and Written Communication
- Product Inventories
- Maintaining Clean Work Areas
- Customer Service
- Document Control
- Behavior management
- Small group and individual assistance
- Calm and patient demeanor
- Data collection
- CPR and first aid
- Computer skills
- Documentation
Timeline
Paraprofessional
Crestwood School District
10.2023 - Current
Professional Pet Stylist
PetSmart
07.2014 - 10.2023
Merchandise Manager
JCPenney
10.2009 - 05.2014
High School Diploma -
Hazleton Area Career Center
No Degree - Computer And Information Systems
Luzerne County Community College