Nicole Wallen
Springfield,Missouri
Overview
9
9
years of professional experience
Work History
Bartender
Gillioz Center of Arts and Entertainment
04.2022 - Current
- Preparing alcoholic or non-alcoholic beverages for bar Gillioz patrons
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Delivery Driver
Walmart
04.2021 - Current
- Safely delivering groceries to customers
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Shipping and Receiving Clerk
Buc Ee's
11.2023 - 12.2023
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Lead Bartender
Blacksheep Burgers and Shakes
08.2018 - 09.2020
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
Sales Associate
Brown Derby Wine Center
09.2016 - 09.2018
- Assisted customers finding wines and liquors to fit their needs - Stocked all shelves and organized regions of fine wines
- Set up and hosted wine tastings every weekend
Cocktail Server
Touch Restaurant
08.2014 - 09.2016
- Sold and served upscale cocktails and food
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Education
Missouri State University
01.2016
Parkview High School
01.2013
Skills
- Beverage Preparation
- Food Service
- Hospitality Service Expertise
- Inventory Management
- Heavy Lifting
- Forklift Operation
Timeline
Shipping and Receiving Clerk
Buc Ee's
11.2023 - 12.2023
Bartender
Gillioz Center of Arts and Entertainment
04.2022 - Current
Delivery Driver
Walmart
04.2021 - Current
Lead Bartender
Blacksheep Burgers and Shakes
08.2018 - 09.2020
Sales Associate
Brown Derby Wine Center
09.2016 - 09.2018
Cocktail Server
Touch Restaurant
08.2014 - 09.2016
Missouri State University
Parkview High School
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