Nicole Ward

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing supplies and making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• rugs and carpeted areas in offices, lobbies, and corridors.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Dusted picture frames and wall hangings with cloth.

• Provided companionship to patients, fostering positive relationships and emotional wellbeing.
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
• Interacting with patients and families while displaying a positive attitude.
• Kept close observation on the behavior and emotional responses of clients to address concerns if necessary.
• Assisted patients with daily chores and errands including transporting to and from appointments, cleaning personal spaces.

• Used company software and databases to maintain records of services performed and patient conditions.
• Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
• Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
• Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
• Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
• Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
• Determined need for special assessment activities for complex cases, effectively handling care plans.

• Played an integral role in achieving production targets through dedication to task completion and effective time management skills.

Daily production of coffee because metropolis is a roastery so I assisted in weighing, scooping, grinding,bagging, sealing and not limited too the shipping of coffee and coffee products