Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Ward

San Luis,AZ

Summary

Accomplished leader with a proven track record at Walmart, enhancing team productivity and cohesiveness through effective coaching and mentoring. Skilled in performance improvement and quality control, I have significantly contributed to creating a customer-focused environment. My approach has consistently fostered professional growth among team members, driving notable advancements in service excellence.

Overview

3
3
years of professional experience

Work History

Team Lead

Walmart
Yuma, AZ
07.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Fresh Academy Trainer

Walmart
Yuma, AZ
11.2023 - 08.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Front End Academy Trainer

Walmart
Yuma, AZ
05.2023 - 11.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Digital Team Associate

Walmart
Yuma, AZ
12.2021 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Provided excellent customer experience

Education

San Luis High School
San Luis, AZ
08.2021

Skills

Customer Focus

Coaching and Mentoring

Performance monitoring

Performance Improvement

Quality Control

Languages

Spanish
Native or Bilingual

Timeline

Fresh Academy Trainer

Walmart
11.2023 - 08.2024

Front End Academy Trainer

Walmart
05.2023 - 11.2023

Team Lead

Walmart
07.2022 - Current

Digital Team Associate

Walmart
12.2021 - 05.2023

San Luis High School
Nicole Ward