Nicole Ward
San Luis,AZ
Summary
Accomplished leader with a proven track record at Walmart, enhancing team productivity and cohesiveness through effective coaching and mentoring. Skilled in performance improvement and quality control, I have significantly contributed to creating a customer-focused environment. My approach has consistently fostered professional growth among team members, driving notable advancements in service excellence.
Overview
3
3
years of professional experience
Work History
Team Lead
Walmart
07.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Fresh Academy Trainer
Walmart
11.2023 - 08.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Front End Academy Trainer
Walmart
05.2023 - 11.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Digital Team Associate
Walmart
12.2021 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Provided excellent customer experience
Education
San Luis High School
San Luis, AZ08.2021
Skills
Customer Focus
Languages
Spanish
Native or Bilingual
Timeline
Fresh Academy Trainer
Walmart
11.2023 - 08.2024
Front End Academy Trainer
Walmart
05.2023 - 11.2023
Team Lead
Walmart
07.2022 - Current
Digital Team Associate
Walmart
12.2021 - 05.2023
San Luis High School
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