Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Westcott

South Ozone Park,NY

Summary

Energetic and friendly with passion for delivering excellent customer service and ensuring positive shopping experience. Possesses strong communication skills and keen ability to handle transactions accurately and efficiently. Aims to contribute to smooth and enjoyable customer journey. Offering positive attitude and willingness to learn and grow in retail environment. Brings ability to quickly understand and adapt to new tasks and environments, coupled with excellent communication skills. Ready to use and develop strong interpersonal skills in Retail Sales Associate Cashier role. Developed strong customer service and cash handling skills in fast-paced retail environment. Known for effective communication and problem-solving abilities, ensuring customer satisfaction and smooth transactions. Looking to transition into new field where these transferable skills can be applied and further developed.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate Cashier

Kid City
02.2024 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
  • Handled returns and exchanges with focus on customer satisfaction and policy adherence.

Sales Floor Associate Cashier

Danice
10.2023 - 02.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.

Sales Floor Stock Clerk

Walgreens
06.2023 - 08.2023
  • Ensured a seamless shopping experience for customers by assisting with locating specific items within the store.
  • Collaborated with team members to maintain a clean, organized, and safe sales floor for both customers and staff.
  • Contributed to positive customer experiences by quickly addressing inquiries about product location or availability.
  • positive relationships with customers by providing courteous and efficient service when needed.

Education

High School Diploma -

Health Arts Robotics Technology High School
Cambria Heights
06.2024

Skills

  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash Handling Accuracy
  • Dependability
  • Customer Engagement
  • Customer Support
  • Store maintenance
  • Credit card processing
  • Sales floor sanitation
  • Loyalty program administration
  • POS terminals
  • Customer Service
  • Reliable and Responsible
  • Honest and Dependable
  • Cash Register Operation
  • Customer Assistance
  • Payment Processing
  • Team Leadership
  • Relationship Building
  • Problem-Solving
  • Cleaning and sanitizing

Timeline

Retail Sales Associate Cashier

Kid City
02.2024 - Current

Sales Floor Associate Cashier

Danice
10.2023 - 02.2024

Sales Floor Stock Clerk

Walgreens
06.2023 - 08.2023

High School Diploma -

Health Arts Robotics Technology High School
Nicole Westcott