Summary
Work History
Education
Skills
Timeline
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Nicole Wille

Nicole Wille

Hartland,WI

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic, and great leadership skills. Purposeful company director with proven success leading productive teams, controlling budgets, and networking to drive growth initiatives. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Work History

Corporate Director of Fitness

Wisconsin Athletic Club
West Allis, WI
2019 - Current
  • Provide organizational leadership to over 200 professionals.
  • Foster team building, inspire individual growth within the team, and mentor the next generation of leaders.
  • Design and implement strategies to promote department growth, penetrate new markets, and improve client experience.
  • Identify business and operational needs and introduce platforms to provide solutions.

General Manager

Wisconsin Athletic Club
Menomonee Falls
2018 - 2019
  • Transformed team culture that encourage engagement, productivity, and improved both customer experience and club profitability.
  • Delivered exceptional client experiences through hands-on leadership with team members and managers.
  • Established clear performance goals and metrics for revenue, P&L, customer service, and customer retention.

Corporate Director of Programming

Wisconsin Athletic Club
West Allis, WI
2016 - 2018
  • Pioneered the role within the business to set the foundation and road map for future success company-wide.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Significantly increased programming profitability resulting in recognition of the role as a critical part of the business.

General Manager

Wisconsin Athletic Club
Glendale, WI
2013 - 2016
  • Refined and implemented incremental improvements of existing culture and operational excellence within the club.
  • Designed sales and service strategies to improve revenue and retention.
  • Reviewed and established clear performance goals and metrics for revenue, P&L, customer service, and customer retention for the team.

Fitness Manager & Personal Trainer

Wisconsin Athletic Club
Glendale, WI
2007 - 2013
  • 2009 & 2010 Personal Trainer of the Year
  • 2013 Keith Nygren Making a Difference Award Winner
  • Championed team improvement for customer satisfaction and department profitability.
  • Implemented clear goals for each employee and tracked his or her progress carefully, providing support and assistance whenever it was needed.

Exercise Physiologist

Community Memorial Hospital
Menomonee Falls, WI
2007 - 2008
  • Full-time internship that lead to a short-term full-time opportunity.
  • Designed individualized exercise plans to improve physical fitness and strength.
  • Identified contraindications and abnormal patient responses to exercise.
  • Reviewed patient progress against expectations and recommended updates to treatment plans.

Front Desk Team Member

Wisconsin Athletic Club
Milwuakee, WI
2004 - 2007
  • Created positive first and last impressions for every member by creating a friendly, cheerful, and eager to help environment.
  • Keep the club running efficiently and effectively with customer service a top priority.
  • Shifts included manager-on-duty and opening and closing the club.

Education

Bachelor of Science - Kinesiology & Business Administration Minor

University of Wisconsin, Milwaukee
Milwaukee, WI
2007

Skills

  • Training & Development
  • Collaboration
  • People Skills
  • Project Planning & Development
  • Talent & Team Management
  • Outcome Oriented Problem Resolution

Timeline

Corporate Director of Fitness

Wisconsin Athletic Club
2019 - Current

General Manager

Wisconsin Athletic Club
2018 - 2019

Corporate Director of Programming

Wisconsin Athletic Club
2016 - 2018

General Manager

Wisconsin Athletic Club
2013 - 2016

Fitness Manager & Personal Trainer

Wisconsin Athletic Club
2007 - 2013

Exercise Physiologist

Community Memorial Hospital
2007 - 2008

Front Desk Team Member

Wisconsin Athletic Club
2004 - 2007

Bachelor of Science - Kinesiology & Business Administration Minor

University of Wisconsin, Milwaukee

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Nicole Wille