Nicole Wilson
Summary
Hardworking and talented Groundskeeper with extensive knowledge of proper grounds maintenance and equipment use. Proven history of working tirelessly to meet land needs and maintaining plant health in challenging environmental conditions. Approachable and reliable with unparalleled work ethic. Conscientious and meticulous with high attention to detail. Uses tools and machines to mow, trim, plant and prune landscaping. Works in inclement weather to remove snow and ice from walkways and maintain grounds safety.
Overview
16
16
years of professional experience
Work History
Maintenance
Angel Fire Resort: Country Club
04.2023 - 08.2024
- Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
- Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
- Contributed to a clean environment by disposing of waste materials responsibly through recycling or composting methods when applicable.
- Cultivated gardens using hand tools such as shovels, rakes, shears for optimal results.
- Maintained gardening tools by replacing blades and fluids.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Guest Services Associate
Angel Fire Resort Operations
12.2023 - 03.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Engaged guests entering facility and offered to assistance with wayfinding.
- Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.
Plumbers Assistant
Plumbcool
02.2014 - 08.2022
- On-site assistant to master plumber including estimates for minor to major plumbing repairs and remodels
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered phone system, routing calls, delivering messages to staff and greeting clients.
Environmental Engineering Research Scientist 1
University of Arlington
03.2018 - 10.2018
- Spearheaded cross-functional projects, ensuring timely completion while maintaining high-quality standards.
- Review and application of the Texas Administrative Code (30 TAC) 290 Subchapter D and Subchapter F Rules and Regulations
- Technical review of well exception requests, Technical writing, Communication with staff and Team leaders, Peer reviewed work instructions, Communication with Engineers and public,
- Updating newly assigned PWS ID's water system (PWS) operators, Organizing and leading Well related exception team meetings, Running Business Objects reports, Updating and maintaining tracking spreadsheets, Tracking of temporarily granted exceptions, Oracle database systems
Undergraduate Research Assistant
University of New Mexico, NM
10.2008 - 03.2013
- Recorded data and maintained source documentation following good documentation practices.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
- Compiled data into reports and disseminated to supervisor for review.
- Participated in regular lab meetings, contributing valuable insights and suggestions for ongoing projects.
- Supported faculty researchers, assisting with experiment design and implementation.
- Organized laboratory materials and maintained equipment for efficient daily operations.
- Strengthened collaboration between team members, maintaining open communication channels for better project results.
- Enhanced research outcomes by conducting thorough literature reviews and data analysis.
- Recorded and analyzed data to produce reports of results.
- Participated in lab meetings and project presentations.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Monitored and documented safety standards to verify compliance.
Laboratory Research Assistant
University of New Mexico EPS
10.2008 - 05.2010
- Collaborated with interdisciplinary teams to ensure effective communication and proper implementation of experimental procedures.
- Streamlined data collection, resulting in improved accuracy and reduced time spent on sample analysis.
- Maintained a clean and safe laboratory environment, adhering to strict safety guidelines and regulations.
- Coauthored multiple peer-reviewed publications by contributing valuable insights from experimental findings to the overall discussion section content.
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Prepared samples for analysis by performing complex sample preparation tasks.
Education
Bachelor of Science - Geological And Earth Sciences
University of New Mexico
Albuquerque, NM05.2012
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
Additional Information
Access relational database certified, Microsoft Office Suite 365, Macintosh operating system, Outlook 365, Standard office equipment, Problem solving skills, Highly self-motivated, Quick books accounting software, Ability to multitask, and learn/adapt in fast-paced environments
Wilderness and Outdoors
Enjoy working and spending time outdoors in the wilderness.
Experience in all seasonal conditions including excessive heat and sun, wind, rain, snow, and ice.
Timeline
Guest Services Associate
Angel Fire Resort Operations
12.2023 - 03.2024
Maintenance
Angel Fire Resort: Country Club
04.2023 - 08.2024
Environmental Engineering Research Scientist 1
University of Arlington
03.2018 - 10.2018
Plumbers Assistant
Plumbcool
02.2014 - 08.2022
Undergraduate Research Assistant
University of New Mexico, NM
10.2008 - 03.2013
Laboratory Research Assistant
University of New Mexico EPS
10.2008 - 05.2010
Bachelor of Science - Geological And Earth Sciences
University of New Mexico
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