Nicole Woods
Bradenton,FL
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Account Manager - Dental Division
Noble Metal Solutions
03.2022 - Current
- Develop and manage territory encompassing the state of Florida by identifying new business opportunities through cold calling, networking, marketing and prospecting dental leads.
- Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
- Record accurate and efficient records of daily activities in Salesforce.
- Sell new services and develop new accounts to maximize revenue potential by developing deep knowledge of customer businesses and relationship to company objectives.
- Cultivate productive relationships with dental offices and consult closely to uncover needs and match to available solutions.
- Analyze key competitors to respond to competitive threats.
- Meet or exceed weekly sales goals by bringing in over 200 new accounts
- Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaise with marketing and sales teams to develop targeted campaigns.
- Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increase sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Senior Benefits Consultant
Self-employeed
03.2021 - Current
- Explain Medicare benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolve issues and inquiries from plan participants regarding health benefits and deductions through telephone and email interactions.
- Check client benefits enrollment for accuracy and input all data into CRM.
- Implement open enrollment system to streamline benefits processes for clients.
- Observe strict procedures to maintain data and plan participant confidentiality.
B2B Sales Manager
Suncoast Detail Professionals
12.2017 - 03.2022
- Analyzed existing and potential markets to identify and secure business development opportunities
- Built market position by locating, developing, defining, negotiating, and closing business relationships
- Account management of suppliers, acting as point of contact, building strong client relationships, monitoring service levels through regular internal & external communications, customer service, and customer retention
- Prepared customized quotes and answer inquiries regarding products & services
- Negotiated prices, warranty, terms & conditions
- Performed general ledger functions; tracking income & expenses, handling payments to suppliers on time
- Trained new sales force, in addition to normal job responsibilities.
Owner Operator
Plurfect Massage
06.2014 - 03.2020
- Review & coordinate implementation of marketing strategies
- Responsible for meeting potential customers so as to win new business/clients
- Maintained good relationships with existing customers & gain repeat business whenever possible
- Successfully increased revenue and customer base
- Consistently achieved objectives and stayed ahead of the competition
- Performed general ledger functions by tracking expenses & income.
Education
Colon Hydrotherapy -
Wood Hygienic Insitute
Kissimmee, FL10.2015
Massage Therapy -
Cortiva Insitute
Scottsdale, AZ06.2014
Education -
Miami Dade College
Miami, FL06.2011
Economics & Hispanic Studies -
University of Michigan - Dearborn
Dearborn, MI06.2001
Skills
- Excellent Negotiation Skills
- Sales Tactics/Expertise
- Business Development/Strategic Planning
- Customer Relations/Client Retention
- Territory Management
- Revenue Generation/Account Growth
- Effective communication
- Market research
Certification
- Licensed Health Agent 240 - April 2021
- OSHA Blood Borne Pathogen - March 2022
- OSHA 10 - June 2022
Timeline
Senior Account Manager - Dental Division
Noble Metal Solutions
03.2022 - Current
Senior Benefits Consultant
Self-employeed
03.2021 - Current
B2B Sales Manager
Suncoast Detail Professionals
12.2017 - 03.2022
Owner Operator
Plurfect Massage
06.2014 - 03.2020
Colon Hydrotherapy -
Wood Hygienic Insitute
Massage Therapy -
Cortiva Insitute
Education -
Miami Dade College
Economics & Hispanic Studies -
University of Michigan - Dearborn
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