NICOLE WOUDWYK
Grand Rapids
Summary
Detail-oriented Radiology Desk Coordinator with expertise in patient scheduling and document management. Committed to enhancing workflow efficiency and ensuring confidentiality in patient care.
Overview
20
20
years of professional experience
Work History
Radiology Desk Coordinator
Trinity Health
Grand Rapids, MI
04.2025 - Current
- Coordinated patient scheduling to enhance access to care and improve workflow efficiency.
- Assisted in managing communication between departments to streamline operations and ensure timely information flow.
- Supported the implementation of electronic health record systems, improving documentation accuracy and accessibility.
- Monitor patients in the department, address needs, and respond to emergencies.
- Process exam paperwork, scan documents into medical records, and maintain accurate patient records.
Lab Assistant/Lead Phlebotomist
Corewell Health
Grand Rapids, MI
09.2018 - 04.2025
- Conducted laboratory tests to support clinical diagnoses and patient care.
- Maintained accurate records of experiments and results in compliance with safety protocols.
- Assisted in the preparation and calibration of laboratory equipment for various procedures.
- Oversee all support area needs and Lab/Path Assistant duties, establishing service priorities, work routines, and workflow patterns to ensure prompt, efficient service delivery.
- Handle phone inquiries, provide technical explanations, and answer questions on specimen collection, handling, forensic drug testing, and point-of-care testing.
Education
Associate of Applied Science - General Studies
Baker College
Muskegon, MI08-2026
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Discretion and confidentiality
- Document management
- Recordkeeping
- Information collection
- Patient scheduling
- Medical terminology
- Patient registration
- Medical billing
- Attention to detail
- Adaptability and flexibility
- Employee supervision
- Scheduling
- Appointment scheduling
Timeline
Radiology Desk Coordinator
Trinity Health
04.2025 - Current
Lab Assistant/Lead Phlebotomist
Corewell Health
09.2018 - 04.2025
Associate of Applied Science - General Studies
Baker College