Nicole Wullner
Tonawanda
Summary
Accomplished Senior Import CHB Coordinator with a proven track record at Mohawk Global, adept in leveraging partner relationships and ensuring compliance with U.S. Customs. Skilled in problem-solving and customer service, significantly enhancing service competitiveness and operational efficiency. Expert in recordkeeping and fostering team collaboration, consistently exceeding customer and regulatory expectations.
Overview
8
8
years of professional experience
Work History
Senior Import CHB Coordinator / Import Coordinator
Mohawk Global
08.2021 - Current
- Supports Mohawk's air/ocean important transportation by leveraging Mohawk's partner relationships to assist customers
- Receive, review, verify and process import documentation from overseas agents/customers
- Timely preparation of rates and quotes for customers and overseas agents
- Complete Importer Security Filing in a quick and compliant manner
- Work directly with U.S Customs & Border Protection along with other Government agencies
- Complete Data Tracking into CargoWise
- Constant communication to inform delivering parties of customs clearance
- Problem solving every day to resolve any issues regarding billing or shipping discrepencies
- Collaborate and build relationships customers, carriers, and agent representatives regarding air and ocean import to strengthen service competitiveness
- Provide reporting and analytics as required by customers.
Senior Import Coordinator
Fedex Trade Networks
02.2017 - 08.2021
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
- Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
- Maintained databases and transmitted US and Canadian Harmonized Tariff Schedule for products
- Obtained correct classification of goods for customs release from databases, SOPs, tariff books, the internet, or customs.
- Regularly stayed updated with customs regulations to ensure all clearances had the required documentation
Education
High School Diploma -
North Tonawanda High School
North Tonawanda, NY06-2013
Skills
- Recordkeeping
- Customer service
- Time Management
- Problem Solving Quickly
- Collaborating with Teammates
- Training and modeling tasks for coworkers
Timeline
Senior Import CHB Coordinator / Import Coordinator
Mohawk Global
08.2021 - Current
Senior Import Coordinator
Fedex Trade Networks
02.2017 - 08.2021
High School Diploma -
North Tonawanda High School
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