Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Wymard

Pittsburgh,PA

Summary

License phlebotomist with 14 years of experience with comprehensive experience in a high-volume hospital lab, patient service centers, and IOP settings. Hard-working individual and innovative professional. Possesses organizational skills, people oriented, dependable, empathetic, confident and constantly striving for improvement. Devoted to giving every customer/patient a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Phlebotomist II Float

Quest Diagnostics
07.2019 - Current
  • Performed venipuncture and other blood collection procedures according to established standards
  • Ensured compliance with federal regulations governing laboratory procedures
  • Provided excellent customer service while interacting with patients
  • Collecting specimens, according to procedure (Drug screens, biometrics, insurance, CHL)
  • Collected oral and nasal swabs (covid, cortisol, drug screens, H.pylori)
  • The ability to navigate Quanum, 123escreen, Media labs, and Empower with ease
  • Obtained proper identification accurately, entered billing information along with collecting payment when required
  • Processed specimens including; labeling, centrifuging, aliquoting, freezing, and prepared to transport per the specimen requirement page
  • Maintained appropriate, phlebotomy logs, along with huddle board and temp log
  • Up-to-date with all my training from media lab and empower
  • Maintain a neat, clean and professional, workstation
  • Hands-on and friendly with all the IOP clients
  • Train the new employees at current worksite
  • Capable of handling, a very high paced location
  • Working as a team in our PSC's

Lab Support Specialist

Jefferson Health (formerly Kennedy)
07.2009 - 06.2018
  • Efficient in a highly pressured hospital environment
  • Prepared blood collecting equipment to draw blood and safely store and transport samples to the lab
  • Built trust and minimize patient discomfort during phlebotomy procedures through speaking, and having empathy for my patience
  • Verified quality of specimens by centrifuging specimens for the logistics courier to pick up
  • Used multiple electronic medical software, including Microsoft lab, Soft lab and SMS to conduct patient intake and send correspondence
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws
  • Obtained variety of blood samples through Vena, puncture or capillary puncture, using syringes, butterfly needles, and straight needles
  • Coordinated workflow based on STAT, scheduled rounds or outpatient needs
  • Assisted medical care providers by aiding with routine in specialized procedures
  • Verified collection orders, and communicated discrepancies to nurses
  • Obtained blood samples for medical testing and transfusion through venipunctures or capillary puncture
  • Maintained HIPAA compliance across all patient data-handling systems and training
  • Enforced infections control, and sharps, disposal procedures, to protect patients, coworkers in self
  • Obtained finger puncture, and collected blood in microtainers
  • Performed heel sticks on neonate's
  • Ordered and transported urine, feces, and semen specimens
  • Corresponded with operations staff to ensure key client deliverables and revenue goals were met

Education

Phlebotomy -

Community College of Allegheny County
Pittsburgh, PA
01.2008

PB Cosmetology
Gloucester
01.2006

Business And Accounting -

Community College of Allegheny County
Pittsburgh, PA
01.2005

Skills

  • Paperwork Processing
  • Blood collection
  • Specimen Preparation
  • Venipuncture Expertise
  • Hard sticks
  • Neonates
  • Geriatrics
  • Blood bank
  • Training employees
  • Excellent communication skills
  • Confident
  • Stress management
  • HIPAA
  • BAC screen/federal drug screen collection
  • Inpatient and outpatient care
  • PSC's (patient services centers)
  • IOP's (in office phlebotomist)
  • Patient care
  • Infection Control
  • Organization
  • Data Entry
  • Diagnostic Testing
  • Hemoglobin Testing
  • Sanitation and sterilization
  • Medical terminology knowledge
  • Patient support
  • Anatomy and physiology
  • Floating to multiple sites daily
  • EMR recordkeeping
  • Nursing homes

Timeline

Phlebotomist II Float

Quest Diagnostics
07.2019 - Current

Lab Support Specialist

Jefferson Health (formerly Kennedy)
07.2009 - 06.2018

Phlebotomy -

Community College of Allegheny County

PB Cosmetology

Business And Accounting -

Community College of Allegheny County

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Nicole Wymard