Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SAKYRA LEWIS

Kennesaw,GA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PHLEBOTOMIST FLOAT II

PathGroup
04.2023 - Current
  • I have worked at all the Pandya Medical centers, Dermatology centers, OBGYN centers, Family Practice offices. Everywhere I am needed.
  • I work with ages from 4 yrs old – 95 yr old patients. Since moving around from location to location I feel like I have gained so much experience with sticking all age groups of people.
  • My way of getting a patient comfortable with me taking their blood by showing that I have the knowledge, and skills to draw their blood also with positive communication.
  • I also support the company and clients, including addressing inquiries, resolving issues, and managing customer relations.
  • Answer patient questions regarding collection techniques.
  • Successfully collected and processed a high volume of blood specimens for laboratory analysis.
  • Utilized laboratory information systems to accurately obtain and document patient information.
  • Conducted quality control tests on equipment and supplies used in phlebotomy.
  • Accurately documented patient information into electronic health records systems.
  • Used a handheld system to identify patients, indicate specimen collection status, and generate specimen collection

SERVER

Dunwoody Tavern
02.2024 - 08.2024
  • Served customers efficiently, enhancing satisfaction and repeat patronage, managed high-volume orders.
  • Orchestrated seamless dining experiences, fostering customer loyalty. Managed complex orders during peak hours, enhancing operational efficiency.
  • Coordinated with kitchen staff to ensure timely food delivery. Mentored new servers, improving team performance and customer satisfaction.
  • Maintained meticulous order accuracy, reducing errors and enhancing dining experiences. Ensured compliance with food safety regulations.

ASSISTANT MANAGER

Mavis Tires and Brakes
03.2022 - 04.2023
  • Coached and mentored new employees on company policies and procedures.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Interviewed potential job candidates and made hiring recommendations to the general manager.

CUSTOMER SERVICE ASSOCIATE

Walmart Inc
11.2019 - 02.2022
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Listening to customers’ concerns and handling complaints and returns.
  • Giving detailed explanations of services or products.
  • Working with a sales team to create better methods to address customer complaints.
  • Monitoring customer satisfaction levels.
  • Referring customers to supervisors when necessary.

Education

HIGH SCHOOL DIPLOMA -

Rockdale High School

Associate of Science - Criminal Justice

Gwinnett Technical College
Gwinnett, Ga
12-2025

BACHELOR'S - CRIMINAL JUSTICE

Kennesaw State University
Kennesaw, Ga
07.2024

CERTIFICATION - PHLEBOTOMY

Community and Professional Education at KSU
12.2022

Skills

  • Customer service
  • Recording data
  • Health and safety
  • Emergency response training
  • Medical terminology
  • Attention to detail
  • Teamwork and collaboration
  • positive attitude
  • strong communication
  • Venipuncture
  • Patient care
  • Paperwork processing
  • Infection control
  • Organizational skills

Certification

  • CERTIFIED PHLEBOTOMY TECHNICIAN- CERTIFICATION #E6K4Q5L7 EFF. DATE 03/23/2023 EXP. DATE 03/23/2025
  • National Healthcareer Association
  • PHLEBOTOMY CERTIFICATION PROGRAM
  • Kennesaw State University College of Professional Education
  • CERTIFICATE OF BASIC LIFE SUPPORT COMPLETION
  • NationalCPRFoundation

Timeline

SERVER

Dunwoody Tavern
02.2024 - 08.2024

PHLEBOTOMIST FLOAT II

PathGroup
04.2023 - Current

ASSISTANT MANAGER

Mavis Tires and Brakes
03.2022 - 04.2023

CUSTOMER SERVICE ASSOCIATE

Walmart Inc
11.2019 - 02.2022

CERTIFICATION - PHLEBOTOMY

Community and Professional Education at KSU

HIGH SCHOOL DIPLOMA -

Rockdale High School

Associate of Science - Criminal Justice

Gwinnett Technical College

BACHELOR'S - CRIMINAL JUSTICE

Kennesaw State University

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SAKYRA LEWIS