Nicole Young
Livonia,MI
Summary
Dynamic and dedicated professional with experience at Starbucks, excelling in exceptional customer service and attention to detail. Proven ability to multitask and maintain cleanliness while fostering a welcoming environment. As a Swim Instructor, developed tailored lesson plans, enhancing student skills and promoting water safety. Overall, strong team player with effective time management skills.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
12.2023 - 08.2025
- Prepared high-quality beverages in accordance with Starbucks standards.
- Provided exceptional customer service, fostering a welcoming environment for customers.
- Maintained cleanliness and organization of workstations and seating areas.
- Operated machines and related equipment efficiently and safely.
Swim Instructor
Rec Center
09.2021 - 12.2023
- Instructed swim lessons for varying skill levels, promoting water safety and comfort.
- Developed customized lesson plans to meet individual student needs and goals.
- Monitored student progress, providing constructive feedback to enhance skills.
- Ensured compliance with safety protocols during swim sessions and facility usage.
Education
High School Diploma -
Stevenson High School
LivoniaBachelor of Arts - Political Science
Michigan State University
East Lansing, MI05-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Multitasking and organization
Accomplishments
- Won Starbucks Partner of the Quarter in 2024
- Awarded Writing Excellence at MAMUN 2023
Timeline
Barista
Starbucks
12.2023 - 08.2025
Swim Instructor
Rec Center
09.2021 - 12.2023
High School Diploma -
Stevenson High School
Bachelor of Arts - Political Science
Michigan State University