Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Patient Registration Specialist
Orthopaedic and Spine Center of the Rockies
Loveland, CO
05.2016 - Current
Collaborated closely with clinical staff members regarding scheduling, insurance, and other clinic issues that arise.
Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
Provided customer service support by answering phones and responding to inquiries from staff and the public.
Ensured all forms were completed accurately, including insurance information and other demographic data.
Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.
Performed clerical tasks such as filing, faxing, copying., as requested.
Handled cash transactions accurately according to established procedures.
Assisted in training new Patient Registration Specialists on various duties related to the job role.