Nicole A Morrill
Loveland,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Patient Registration Specialist
Orthopaedic and Spine Center of the Rockies
Loveland , CO
2016.05 - Current
- Collaborated closely with clinical staff members regarding scheduling, insurance, and other clinic issues that arise.
- Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
- Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
- Provided customer service support by answering phones and responding to inquiries from staff and the public.
- Ensured all forms were completed accurately, including insurance information and other demographic data.
- Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.
- Performed clerical tasks such as filing, faxing, copying., as requested.
- Handled cash transactions accurately according to established procedures.
- Assisted in training new Patient Registration Specialists on various duties related to the job role.
Education
High School Diploma -
Thompson Valley High School
Loveland, CO2003-05
Some College (No Degree) -
Front Range Community College
Fort Collins CoSkills
- HIPAA Compliance
- Patient Scheduling
- Insurance Verification
- Appointment Scheduling
- Data Entry
- Payment Collection
- Time Management
- Organizational Skills
- Self Motivation
- Multitasking
- Reliability
- Problem-solving abilities
- Time management abilities
- Problem-Solving
- Customer service
- Credit card payment processing
Timeline
Patient Registration Specialist
Orthopaedic and Spine Center of the Rockies
2016.05 - Current
High School Diploma -
Thompson Valley High School
Some College (No Degree) -
Front Range Community College
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