Nicole Bisuano
San Pedro,CA
Summary
- Customer service-awarded and results-driven professional with over 12 years of experience in management, sales, and client relations. Proven track record of leading high-performing teams, revenue growth, and cultivating long-term client partnerships. I strive to deliver and mentor a prestigious customer service experience. while delivering the strategic sales initiatives, optimizing operational efficiency, and committed to exceeding targets and fostering a culture of excellence.
Overview
11
11
years of professional experience
Work History
Senior Artist
MAC Cosmetics
Manhattan Beach, California
10.2025 - Current
- Enhanced customer experiences through personalized makeup consultations and demonstrations.
- Collaborated with marketing teams to ensure brand consistency across all visual materials.
- Developed creative concepts for seasonal makeup collections at a global beauty brand.
Recruitment Specialist
ATWORK Personnel
Torrance, California
01.2024 - 06.2025
- Sourced and conducted interviews to evaluate candidate qualifications, experience, and cultural fit for both Administration and Commercial careers in all of the South Bay and Greater Los Angeles County.
- Managed multiple accounts and built strong relationships and communication with CEOs, owners, and/or the management team.
- Utilized applicant tracking systems to manage candidate pipelines effectively to ensure all candidates and accounts are up to date.
- Organized job postings on multiple platforms, along with planning and conducting job fairs for the surrounding area.
Senior Artist
MAC Cosmetics
Torrance, California
06.2023 - 01.2024
- Attended trade shows and conventions as required in order to stay abreast of industry developments.
- Provided support, guidance, and mentoring to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training, as well as taught makeup technique courses.
- Created and showcased makeup looks for editorial shoots and promotional events. While mentoring junior artists in application techniques.
Assistant Manager
MAC Cosmetics
Montebello, California
06.2021 - 06.2023
- Leveraged daily, weekly, and monthly sales data and forecasts to plan staff schedules, training, and promotions.
- Coordinated training sessions for staff on all new launches and product knowledge.
- Analyzed all operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Key Manager
MAC Cosmetics
Lakewood, California
03.2015 - 09.2020
- Managed daily operations of the store, ensuring smooth and efficient functioning, with special events and schedule makeup appointments.
- Collaborated with marketing and visual teams from other locations to execute promotional events and campaigns.
- Reviewed reports of all expenses, identifying and correcting discrepancies as needed.
Education
Cosmetology -
Salon Success Academy
Upland, CA06.2012
Makeup Certification -
Los Angeles Harbor College
Wilmington, CA09.2010
Skills
- Surpassed sales expectations
- Talent acquisition and recruitment process outsourcing
- Coaching and mentoring
- Key accounts & territory management
- Beauty, Editorial, Avangard Certified
- Client and customer relationship management
Timeline
Senior Artist
MAC Cosmetics
10.2025 - Current
Recruitment Specialist
ATWORK Personnel
01.2024 - 06.2025
Senior Artist
MAC Cosmetics
06.2023 - 01.2024
Assistant Manager
MAC Cosmetics
06.2021 - 06.2023
Key Manager
MAC Cosmetics
03.2015 - 09.2020
Cosmetology -
Salon Success Academy
Makeup Certification -
Los Angeles Harbor College