Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole C. Molina

Las Vegas,NV

Summary

Professional Sales Executive with 15 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Overview

17
17
years of professional experience

Work History

Sports Sales Executive

Caesars Entertainment
04.2022 - Current
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality
  • Contacted customers to notify of upcoming promotions and cultivate business relationships
  • Developed and maintained records on customer contacts and used information to support effective follow-up opportunities
  • Contacted current and potential clients to promote benefits and services.

Casino Sales Executive

Caesars Entertainment
03.2018 - 09.2021
  • Consistently exceeds goes above expectations that are expected of me Top performer consistently every quarter Exceeds sales expectations given to me by my management team Creates a fun, inspired, and motivated environment for my peers and management team Starts, develops, and grows interpersonal relationships with guests face to face, over the phone, and via email
  • Encourages and motivates peers to go above and beyond every day.

VIP Guest Service

The Paris Hotel and Casino
11.2012 - 03.2018
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Make sure early arrival reports are done to put rooms off the market for next day early arrivals
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy
  • Answered telephones and greeted visitors to assist, answer questions and direct.

VIP Guest Service

The Quad Hotel and Casino
03.2011 - 11.2012
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Make sure early arrival reports are done to put rooms off the market for next day early arrivals
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy
  • Answered telephones and greeted visitors to assist, answer questions and direct.

Data Entry Operator

CoreMark
09.2006 - 05.2011
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Created and maintained data entry logs to track data entry activities.
  • Followed established procedures to enter and process data correctly.
  • Developed and maintained databases to store customer information.
  • Secured and protected data from unauthorized access by complying with security protocols.

Education

High School Diploma GEN -

Highland High School
2006

Skills

  • Campaign Support
  • Profit Target Achievement
  • Operational Efficiency
  • Business Development and Planning

Timeline

Sports Sales Executive

Caesars Entertainment
04.2022 - Current

Casino Sales Executive

Caesars Entertainment
03.2018 - 09.2021

VIP Guest Service

The Paris Hotel and Casino
11.2012 - 03.2018

VIP Guest Service

The Quad Hotel and Casino
03.2011 - 11.2012

Data Entry Operator

CoreMark
09.2006 - 05.2011

High School Diploma GEN -

Highland High School

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Nicole C. Molina