Nicole D Williams
Easton,PA
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
12
12
years of professional experience
Work History
Caregiver
Promedia
Easton , PA
08.2022 - Current
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported concerns to nurse supervisor to promote optimal care.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Housekeeper
Promedia
, PA
09.2021 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Returned rooms to occupant-ready status to satisfy future guests.
Security Officer
St. Moritz
Easton , PA
02.2018 - 06.2019
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided escorts for visitors as needed throughout the facility.
Cashier
Walmart
Easton , PA
08.2017 - 11.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Rite Aid
Bethlehem, PA
09.2014 - 04.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Processed refunds for worn, damaged and broken merchandise.
- Ensured compliance with all safety regulations within the store environment.
- Conducted price checks for special orders or discounts as requested by customers.
Security Officer
Q.P.S
New York, NY
06.2012 - 08.2014
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Responded promptly to alarms or incidents, securing scene efficiently.
- Provided first aid assistance until medical professionals arrived when necessary.
- Liaised with other staff members to ensure seamless communication.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
- Operated surveillance equipment for continuous monitoring of activities.
- Maintained daily logs, documenting all security-related incidents.
- Monitored premises, ensuring safety and preventing unauthorized access.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY06-1997
Skills
- Progress Documentation
- Compassionate client care
- HIPAA Compliance
- ADL Assistance
- Patient Companionship
- Documentation
- Care Plan Adherence
- Knowledge of state regulations
- Strong Ethics
- Dementia Care
- Quality program protocols
- Time Management
- Multitasking and Organization
Timeline
Caregiver
Promedia
08.2022 - Current
Housekeeper
Promedia
09.2021 - Current
Security Officer
St. Moritz
02.2018 - 06.2019
Cashier
Walmart
08.2017 - 11.2017
Cashier
Rite Aid
09.2014 - 04.2017
Security Officer
Q.P.S
06.2012 - 08.2014
High School Diploma -
Herbert H Lehman High School
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