Nicole Ha'u'i Tracy
Austin,TX
Summary
Performance -oriented sales leader with exceptional revenue achievements over a 4-year career in the hospitality industry. Business development and relationship builder with Forbes 100 companies. Talented manager with abilities to strategize, analyze, forecast and reach profitable targets. Innovative leader providing support and collaboration within a sales team.
Overview
4
4
years of professional experience
Work History
Group Sales Manager
Horseshoe Bay Resort
01.2023 - Current
- Exceeded sales quotas resulting in a 20% + conversion rate closing 63% over all sales in recent quarters
- Achieved sales goals as lead contract closer producing actualized bookings
- Experience in multi-market segment sales Corporate and SMERF
- Negotiate sales contracts to maximize guest room, food and beverage, activities revenues.
- Implement effective sales strategies by prospecting resources through hospitality platforms and relationships with 3rd party planner communities
- Communicate with sales, marketing and revenue teams to accomplish shared objectives
- Lead sales training and onboarding new-hires within sales and conference services teams
Group Sales Manager
Lakeway Resort And Spa
07.2022 - 01.2023
- Exceeded quarterly revenue goals by proactive lead generation and rapid responses to inquiries
- Maintained pipeline of utilizing prospecting platforms and relationships with 3rd party planner communities
- Negotiated contracts to drive guestroom, food and beverage revenue
- Strategized sales targets for the Corporate Market Segment with Associate and Director of Sales
Catering Sales Manager
Sonesta Bee Cave
02.2022 - 07.2022
- Achieved quarterly sales goals for food and beverage sector
- Negotiated contracts with the mindset of upselling food and beverage
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase hotel revenue
- Orchestrated site visits and showcased hotel full service options
Group Sales and Marketing Manager
La Quinta Lakeway /Austin
11.2019 - 11.2021
- Established business development strategies based on Lakeway / Austin surrounding markets.
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Support for General Manager with new-hire onboarding , hotel operations and front of house tasks
Education
Associate of Arts - Business Communications
Clark College
Vancouver, WA05.1993
Skills
- Business Development Manager
- Territory Management
- Sales Strategist
- High-level contract negotiator and closer
- Market Researcher
- Delphi and prospect platforms expert
- 3rd party planner communities knowledge and relationship builder
Timeline
Group Sales Manager
Horseshoe Bay Resort
01.2023 - Current
Group Sales Manager
Lakeway Resort And Spa
07.2022 - 01.2023
Catering Sales Manager
Sonesta Bee Cave
02.2022 - 07.2022
Group Sales and Marketing Manager
La Quinta Lakeway /Austin
11.2019 - 11.2021
Associate of Arts - Business Communications
Clark College
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