NICOLE KILMER
Kwik Trip Inc
Onalaska,WI
11
years of professional experience
Dedicated to supporting the needs of individuals and creating a positive impact in the lives of those I encounter daily. Passionate about fostering meaningful connections and making a difference through exceptional service and care. Eager to contribute to an organization while continuously learning, growing, and embracing new opportunities to enhance personal and professional development.
Work History
Campus Administration Coordinator 2
4 Years 3 Months- Provide administrative support to the Campus Administration Department
- Front Desk/ Receptionist Support
- Mail Center Support
- Create Campus and Retail coworker badges.
- Organize department Holiday parties.
- Order and wrap department gifts for recognition days.
- Enter equipment details into Maximo.
- Manage Vestis Rug Services for Campus buildings and Health Centers.
- Manage and Organize Campus wide Bike Program.
- Update campus coworker badge photos and badges.
- Manage the Campus Administration Business Continuity Information.
- Organize team meetings, holiday gatherings, purchase and distribute team gifts.
- Coordinated ordering of uniforms for custodial team members to ensure proper attire..
- Training Campus Administration team members on various tasks within the department.
- Assist Coworkers with Pool Car Reservations.
- Create Purchase Orders.
- Member of the Internal Communications Committee.
- Order and distribute campus goal posters yearly.
- AI Pilots Committee Member.
- Assist in Coworker Appreciation events.
Administrative Assistant
1 Year 2 Months- Create Retail and Campus coworker badges
- Provide Mail Center Support
- Front Desk Receptionist Support
- Administrative support to the Campus Administration Department
- Managed and organized all of Campus Administrations Pool Vehicle information and bookings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted the IT Scanning Department by scanning invoices and specific documents.
Retail Accounting Store Auditor
3 Years- Provide Support to the Front Desk
- Provide Support to the Mail Center
- Assist the Store Auditors when needed with book work.
- Deactivate Gift Cards for NHN
- File Support Center MasterCard receipts
- Scan in Omni Slips sent in by the stores.
- Assist the Credit Department when needed.
- Organize all Retail Store Mail Packets Every Other Weekend.
Assistant Caregiver
4 Years- The ability to get what you need from someone with Alzheimer's Disease who is not willing to cooperate takes incredible negotiating skills.
- Skills of patience, time management, flexibility, multitasking, being a good listener, empathy, respect, being encouraging and dependable are all used on a daily basis.
- Offered companionship to the patient by actively listening to their stories and participating in shared interests or hobbies.
- Implemented creative solutions for managing challenging behaviors in the dementia patient while preserving dignity and respect at all times.
- Promoted proper nutrition by preparing healthy meals according to individual dietary needs and preferences.
- Assisted in maintaining a safe and clean environment for the patient, ensuring a comfortable and pleasant atmosphere.
Accounting and Finance Intern
1 Year- Provide Support to the Front Desk Receptionist.
- Provide Support to the Mail Center.
- Complete Store Auditing Bookwork for Retail Stores.
- Individually scan in each retail stores coupons.
- Ability to use multiple computer programs at the same time to successfully submit one stores daily information.
- Maintain confidentiality when handling sensitive financial information, adhering to ethical guidelines set forth by the company's policies.
- Work every other weekend, organizing all retail mail bags sent into the Support Center.
Guest Service Co-Worker
7 Months- Tend to customer needs
- Maintain a clean and inviting store while working in a fast-paced environment.
- Restock products when necessary.
- Ability to problem solve challenges and shift priorities quickly.
- Assist coworkers in the kitchen when needed.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas for maximum productivity and safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Science - Health And Wellness Coordinator Program
- Public Health And Community Health Education
- Exercise Sports Science
General Education Program
High School Diploma
Skills
Adaptability
Customer Service
Ability to Multitask
Conflict Resolution
Written and Verbal Communication
Task Prioritization
Microsoft Word and Excel
Attention to Detail
Team Building
Time Management
Presentation Preparation
Event Coordination
Timeline
Campus Administration Coordinator 2
Kwik Trip Inc
07.2022 - CurrentRead More
Administrative Assistant
Kwik Trip Inc
05.2021 - 07.2022Read More
Retail Accounting Store Auditor
Kwik Trip
05.2018 - 05.2021Read More
Accounting and Finance Intern
Kwik Trip
05.2017 - 05.2018Read More
Guest Service Co-Worker
Kwik Trip
10.2016 - 05.2017Read More
Assistant Caregiver
Private Individual
07.2015 - 07.2019Read More
Luther High School
High School Diploma
Read More
Western Technical College
General Education Program
Read More
University of Wisconsin, La Crosse
from Exercise Sports Science
Read More
University of Wisconsin-La Crosse
from Public Health And Community Health Education
Read More
Rasmussen University
Associate of Science from Health And Wellness Coordinator Program
Read More