Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Nicole Leigh Argenti

Nicole Leigh Argenti

Riverview,USA

Summary

Strategic Healthcare Leader & Quality Management Subject Matter Expert Highly accomplished Registered Nurse with 20 years of experience and a comprehensive "360-degree view" of healthcare operations. Specializing in Clinical Validation, Utilization Management (UM), Case Management, and APR-DRG Auditing. Expert in bridging the gap between clinical care (PACU/ER) and the revenue cycle to ensure clinical integrity and patient advocacy. Recently recognized for achieving 100% accuracy in surgical admission status and zero-miss protocols. Committed to peer mentorship and systemic quality improvement, currently pursuing CPHQ, ACM, and CDIP certifications.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult situations and high-stress situations. Consistently developing strong relationships throughout the Interdisciplinary Team with empathetic communication, respectful attitude, and excellent customer service.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

CASE MANAGER RN

HCA Healthcare – Blake Hospital
07.2025 - 12.2025
  • Performance Excellence: Recognized for improving admission status accuracy with zero "misses" regarding surgical status; effectively "raised the bar" for team compliance.
  • Strategic Integration: Integrated case management, UR, and procedural coding to promote cost-effectiveness and seamless discharge planning.
  • Advocacy: Empowered patients through comprehensive assessment and care coordination, ensuring clinical appropriateness at every stage.

Occupational Health RN

Contractor for Johnson & Johnson
01.2021 - 07.2021
  • Managed high-volume clinical operations during a global health crisis, ensuring 100% regulatory compliance for a Fortune 500 workforce while upholding J&J’s 'Our Credo' standards for employee safety.

CLINICAL DENIALS COORDINATOR & COMPLEX CASE MANAGER

Jackson Memorial
01.2020 - 12.2020
  • Revenue Integrity: Coordinated patient care resources and identified strengths/weaknesses in alternative solutions to prevent and overturn clinical denials.
  • Performance Monitoring: Assessed organizational performance to implement corrective actions and optimize service delivery.

UTILIZATION MANAGEMENT ADMISSIONS RN

Tampa General Hospital
01.2015 - 01.2018
  • Executed medical necessity reviews for high-acuity trauma cases; educated medical staff on documentation standards.

RN ED Case Manager

Sarasota Memorial & Nicklaus Children’s Health System
2015 - 2018

• Executed medical necessity screenings for emergency and elective admissions; managed bed throughput and CMS compliance in high-velocity environments.

PACU RN

Bay Area Physicians Surgery Center
2013 - 2015

• Managed post-operative stabilization and airway recovery for high-volume surgical cases; prioritized patient advocacy and rapid clinical intervention.

CLINICAL VALIDATION RN

Coventry Healthcare
01.2009 - 01.2012
  • Financial Integrity: Performed high-level charge audits and medical claims reviews for billing accuracy, identifying undocumented services and validating medical necessity.

Perioperative Nurse

Savannah Plastic Surgery Center
2005 - 2007

• Facilitated seamless surgical workflows and immediate post-anesthesia care, ensuring strict adherence to sterile techniques and safety protocols.

Education

Bachelor of Science in Nursing - Nursing

Grand Canyon University

Associate of Science in Nursing - Nursing

Galen College of Nursing

Medical Billing Certificate & LPN - undefined

Savannah Technical College

Skills

  • Clinical Integrity: Clinical Validation, Denials Management, Utilization Management, Case Management, billing and coding
  • Decision Support: InterQual, MCG (Milliman), CMS Regulatory Guidelines
  • EMR & Data: Epic, Cerner, Meditech, 3M Encompass, TrueCode, Encoder Pro
  • Leadership: Peer Training & Mentorship, Relationship Management, Process Optimization

Certification

  • NAHQ (National Association for Healthcare Quality): Active Member
  • CPHQ Candidate: (Certified Professional in Healthcare Quality) - 2026
  • ACM Candidate: (Accredited Case Manager) – 2026
  • CDIP Candidate: (Certified Documentation Improvement Practitioner) – 2026
  • Registered Nurse (RN): Florida Multistate/Compact License #9289027 (3/2009-7/2026)
  • BLS Certified: (Exp. 11/2027)

Timeline

CASE MANAGER RN

HCA Healthcare – Blake Hospital
07.2025 - 12.2025

Occupational Health RN

Contractor for Johnson & Johnson
01.2021 - 07.2021

CLINICAL DENIALS COORDINATOR & COMPLEX CASE MANAGER

Jackson Memorial
01.2020 - 12.2020

UTILIZATION MANAGEMENT ADMISSIONS RN

Tampa General Hospital
01.2015 - 01.2018

CLINICAL VALIDATION RN

Coventry Healthcare
01.2009 - 01.2012

Associate of Science in Nursing - Nursing

Galen College of Nursing

Medical Billing Certificate & LPN - undefined

Savannah Technical College

RN ED Case Manager

Sarasota Memorial & Nicklaus Children’s Health System
2015 - 2018

PACU RN

Bay Area Physicians Surgery Center
2013 - 2015

Perioperative Nurse

Savannah Plastic Surgery Center
2005 - 2007

Bachelor of Science in Nursing - Nursing

Grand Canyon University
Nicole Leigh Argenti