Nicole Davis
Lynwood,IL
Summary
Self-motivated Sales & Operations Analyst, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets.
Overview
16
16
years of professional experience
Work History
Sales Operations Analyst
Blueair
Chicago, IL
05.2018 - 08.2021
- Managed approval process, for Amazon weekly replenishment orders, and ensured that 3PL warehouses routed, and shipped orders to Amazon Fulfillment Centers.
- Collaborated with Amazon Account Manager, to review/approve orders for Prime Day/Treasure Truck.
- Reviewed and disputed Amazon chargebacks in Vendor Central.
- Analyzed monthly inventory report at 3PL warehouse in Canada.
- Facilitated inventory transfers, from US warehouse to Canada 3PL warehouse.
- Worked with Demand Planner, to ensure inventory was allocated for Amazon orders and promos in Canada.
- Administered new item set-up for all accounts, including Walmart, Home Depot, Best Buy, Amazon, Costco, and other major retailers.
Payroll Specialist
City Colleges of Chicago, City
Chicago, IL
11.2015 - 06.2017
- Processed over 1,000 contracts for Faculty/Adjuncts.
- Created payroll audits for campus payroll clerks.
- Maintained /created new work schedules for over 5,000 employees.
- Analyzed payroll reports to assure all employees were paid correctly.
- Researched and solved payroll issues for employees/campus payroll clerks.
- Processed/mailed replacement W2’s to employees.
- Managed payroll data entry and processing for 3,000 employees to comply with predetermined company guidelines.
Human Resources Associate/Payroll Specialist
Truman College
Chicago, IL
09.2012 - 10.2014
- Managed Human Resources function of 900+ union and non-union employees.
- Administered onboarding orientations and new hire documents in order to maintain complaints and efficient hiring procedures for all staff.
- Posted jobs on Taleo, reviewed resumes and conducted interviews with hiring managers to recruit employees.
- Trained over 300 employees on CCCWorks payroll system.
- Assisted with implanting policies and procedures, including onboarding, salary and benefit administration, EEO and labor law compliance, employees relations, and discipline/termination.
- Facilitated criminal background check process for new hires.
- Enabled transition of over 900 employees from paper timesheets to electronic, eliminating manual time entry.
- Processed payroll for over 900 employees.
- Researched and resolved payroll issues.
Human Resources Assistant/College Receptionist
Olive Harvey College
Chicago, IL
09.2001 - 10.2010
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance to new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Assisted HR administrator at job fairs/meetings.
- Interviewed, hired, and supervised summer interns.
- Answered calls and made appropriate connections with requested extensions.
- Interpreted and explained information relative to college programs and registration.
- Trained new or temporary employees on the use of telephone consoles.
Education
MBA - Management
Roosevelt University
Chicago, IL2017
BA - Journalism
Columbia College Chicago
Chicago, IL2009
Skills
- Inventory Monitoring and Management
- Customer Order Fulfillment
- Warehouse Management
- Invoices, Purchase Orders, & Chargebacks
- Amazon 1P / Vendor Central
- Inventory Reconciliation
Timeline
Sales Operations Analyst
Blueair
05.2018 - 08.2021
Payroll Specialist
City Colleges of Chicago, City
11.2015 - 06.2017
Human Resources Associate/Payroll Specialist
Truman College
09.2012 - 10.2014
Human Resources Assistant/College Receptionist
Olive Harvey College
09.2001 - 10.2010
MBA - Management
Roosevelt University
BA - Journalism
Columbia College Chicago
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