Summary
Overview
Work History
Education
Skills
State Licenses
References
Certification
Accomplishments
Timeline
Generic

NICOLE M. JOHNSON

Jacksonville,FL

Summary

Accomplished LOA/Processor at Swanson Lending, adept in Quantum Reverse LOS and demonstrating exceptional attention to detail. Spearheaded the development of a reverse mortgage process, enhancing revenue for the business. Proven track record in strategic planning and critical thinking, with a history of exceeding employer expectations in fast-paced environments.

Highly analytical problem solver who can quickly comprehend and communicate issues and create unique solutions to complex problems.

Overview

17
17
years of professional experience
1
1
Certification

Work History

LOA/Processor 50 Hrs Per Week

Swanson Lending
09.2022 - Current
  • Client Interface for Loan Officers
  • Created and reviewed disclosures for federal and state compliance
  • Ran front-end/back-end process for forward mortgages
  • Analyzed income and assets to determine if clients were approved for loan
  • Created reverse mortgage process, ran front-end and back-end procedures
  • Locked/shopped loans.

Biology Teacher Field Experience

Hoggard High School
08.2016 - 04.2017
  • Honors and On-Level Biology Class
  • Helped to develop and organize On-Level Biology course
  • Graded all assignments Taught for On-Level Biology course.

Chemistry Instructor

Irvine Valley College
12.2011 - 06.2013
  • Introduction to Chemistry lecture and lab instructor
  • Developed and organized class
  • Write and grade exams and quizzes.

Chemistry Instructor

Cypress College
06.2010 - 06.2013
  • Introduction to Chemistry and General Chemistry lecture and lab instructor
  • Developed and organized Class
  • Write and grade exams and quizzes.

Research Assistant/ Chemical Education

UNCW
11.2007 - 01.2009
  • Research student response systems using iClicker software
  • Preformed statistical analysis on data.

Education

Masters of Arts - Teaching

University of North Carolina Wilmington
05.2017

Masters of Science - Chemistry

University of North Carolina Wilmington
05.2009

Bachelor of Science - Biochemistry

University of North Carolina Wilmington
05.2006

Associate in Science -

Cape Fear Community College
05.2003

Skills

  • Office 365
  • Adobe Pro
  • Quantum Reverse LOS
  • Calyx Point
  • Lender Website
  • Loan Sifter
  • Sales Force
  • Teamwork and Collaboration
  • Attention to Detail
  • Complex Mathematics
  • Financial Data Analysis
  • Researcher
  • Dedicated Work Ethic
  • Regulatory Compliance
  • Loan Disclosures
  • Loan Submissions
  • Client Data Gathering
  • Processing documents
  • Deadline Management

State Licenses

  • AZ 1051980
  • FL LO113841
  • CA DRE 02236953
  • MS 2464689
  • CO 100539005
  • OR 2464689
  • TN S-2373340

References

  • Angela Weathers, Operations Manager, Swanson Lending. 7290 Navajo Rd STE 104 San Diego, CA 858-688-5259, angela.m.weathers@gmail.com
  • Dr. Allison Gotoh, Chemistry Department Coordinator, Cypress College, 9200 Valley View St., Cypress, CA, 714-484-7000 x48608, agotoh@cypresscollege.edu
  • Olivia Jarman, Biology Teacher/Partnership Teacher, Hoggard High school, 4305 Shipyard Blvd, Wilmington, NC, 910-350-2072 x208, olivia.jarman@nhcs.net
  • Cecilia Kieber, Chemistry Lab Coordinator, UNCW, 601 S. College Rd, Wilmington, NC, 910-962-3452, kieberc@uncw.edu
  • Dr. Charles Ward, Chemical Education Professor, UNCW, 601 S. College Rd, Wilmington, NC, 910-962-3216, ward@uncw.edu

Certification

  • C2 Reverse Certified
  • CMPS Certified

Accomplishments

  • I created reverse mortgage processes for my team
  • I now train others in reverse mortgage

Timeline

LOA/Processor 50 Hrs Per Week

Swanson Lending
09.2022 - Current

Biology Teacher Field Experience

Hoggard High School
08.2016 - 04.2017

Chemistry Instructor

Irvine Valley College
12.2011 - 06.2013

Chemistry Instructor

Cypress College
06.2010 - 06.2013

Research Assistant/ Chemical Education

UNCW
11.2007 - 01.2009

Masters of Arts - Teaching

University of North Carolina Wilmington

Masters of Science - Chemistry

University of North Carolina Wilmington

Bachelor of Science - Biochemistry

University of North Carolina Wilmington

Associate in Science -

Cape Fear Community College
  • C2 Reverse Certified
  • CMPS Certified
NICOLE M. JOHNSON