Summary
Overview
Work History
Education
Skills
Timeline
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Nicolene Mclaggon

Boynton Beach,FL

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

5
5
years of professional experience

Work History

Certified Nursing Assistant

CareGivers Of America
03.2021 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Shift Leader

Dunkin' Donuts
08.2018 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Medical Institute of Palm Beach
Lake Worth, FL
08.2020

High School Diploma -

Boynton Beach Community High School
Boynton Beach, FL
06.2018

Skills

  • Medication Assistance
  • Grooming and Bathing Assistance
  • Wheelchair Assistance
  • Critical Thinking
  • Quality Patient Care
  • Efficient and Reliable Team Player
  • Bed Transfers

Timeline

Certified Nursing Assistant

CareGivers Of America
03.2021 - Current

Shift Leader

Dunkin' Donuts
08.2018 - 06.2021

Medical Institute of Palm Beach

High School Diploma -

Boynton Beach Community High School

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Nicolene Mclaggon