Nicolette Bunch
Austin,TX
Summary
Hardworking and passionate career seeker with strong analytical skills, eager to secure an entry-level path into medical coding. Detail-oriented collaborative worker with effective organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and learn new systems swiftly.
Overview
10
10
years of professional experience
Work History
Service Coordinator
Interwell Health/Fresenius Health Partners
10.2016 - Current
- Oversaw and maintained appointment scheduling and care coordination for over 75 patients consistently.
- Maintained completion of patient and provider needs according to policy due dates and timelines.
- Cultivated positive relationships with care providers and practices to deliver timely and efficient services.
- Developed comprehensive care plans tailored to individual patient needs, resulting in high levels of satisfaction.
- Responded to patient calls to execute patient care services.
- Kept accurate records of patient and provider conversations to ensure continuity of patient care.
- Maintained and sorted medical records of 75+ patients to ensure accuracy of care.
Data Entry Coordinator
Keystaffinc
08.2015 - 10.2016
- Optimized data input by categorizing records according to established procedures and guidelines.
- Mastered multiple software specific to company needs, improving speed and accuracy in day-to-day responsibilities.
- Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
- Maintained high levels of focus, entering large volumes of data accurately preceding tight deadlines.
- Cross-trained and backed up other managers in daily duties to enhance productivity.
Data Entry Lead
Integrated Alliance
09.2013 - 08.2015
- Managed data entry teams, ensuring timely delivery of accurate information across various client regions.
- Increased team productivity and morale by providing interactive training and support to new data entry personnel.
- Checked for accuracy of input by verifying data and orders.
- Expanded departmental flexibility by cross-training new and existing team members in various skill sets, enabling timely order building during peak workload hours.
- Corrected data entry errors to prevent billing discrepancies and to promote client satisfaction.
Education
CPC-A - Medical Coding
THE AMERICAN ACADEMY OF PROFESSIONAL CODERS
06.2023
Skills
- Certified Professional Coder
- Clinical Documentation Review
- ICD-10 Coding
- Medical Terminology
- Electronic health records navigation
- HIPAA compliance awareness
- Self-Directed Time Management
- Multitasking Abilities
- Task Prioritization
- Analytical Thinking
- Notetaking and documentation
- Teamwork and Collaboration
Timeline
Service Coordinator
Interwell Health/Fresenius Health Partners
10.2016 - Current
Data Entry Coordinator
Keystaffinc
08.2015 - 10.2016
Data Entry Lead
Integrated Alliance
09.2013 - 08.2015
CPC-A - Medical Coding
THE AMERICAN ACADEMY OF PROFESSIONAL CODERS
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