Summary
Overview
Work History
Education
Skills
Timeline
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Nicolette Depietro

Oak Lawn,IL

Summary

Being a Customer Focused Team Leader has taught me all I need to know from creating a friendly atmosphere with greeting & chatting with guests. Familiarizing myself in fast paced industries, I learned to adapt quickly in situations, & problem solve on the spot. I am ready to pursue new challenges & contribute to team success. That said, I have the abilities to confidently say I’d be the perfect addition to your team!

Overview

10
10
years of professional experience

Work History

Team Lead

Trader Joe's
09.2021 - 12.2025
  • Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled customer inquiries with professionalism, ensuring high levels of satisfaction and service quality.

My time at TJ’s was one of the best opportunities to grow in an environment where we were willing to learn. My day to day would consist of assisting customers finding items, keep up the store’s maintenance & inventory, and handling transactions while conversing & bagging. I was well versed with our products to help educate and familiarize our customers to ensure an enjoyable shopping experience.

Sales Associate

Bed Bath & Beyond
05.2016 - 08.2021
  • Maintained organized merchandise displays, ensuring attractive presentation and accessibility for shoppers.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.

Education

John F Kennedy High School
Chicago, IL

Skills

  • Teamwork & Collaboration
  • Exceptional Customer Service
  • Positive Attitude
  • Organization Skills
  • Customer/Client relations
  • Tech-Savvy

Timeline

Team Lead

Trader Joe's
09.2021 - 12.2025

Sales Associate

Bed Bath & Beyond
05.2016 - 08.2021

John F Kennedy High School