Richard Brown
Medford,United States
Summary
Results-driven Sales Leader known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, customer relationship management, and team leadership. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex sales environments and drive team success.
Overview
9
9
years of professional experience
Work History
Team Lead
GoCarWash
Medford, United States
06.2025 - Current
- Hired, trained, and coached teammates to perform effectively and uphold Gocarwash values
- Deliver excellent customer service and drive sales growth
- Collaborated with team members to support site operations and achieve key objectives.
- Communicate clearly, engage, and lead others by example
- Organize schedule, work, and team to complete many varying responsibilities
- Completed monthly and weekly maintenance for inventory, equipment, site, service, and safety standards, ensuring consistent and exceptional car wash experiences for customers
Manager/Lead Detailer
EZVision Mobile Detailing
, Mobile
03.2017 - Current
- Engaged potential customers through targeted marketing efforts for detailing services
- Engaged potential customers through direct sales efforts
- Managed all social media platforms to enhance brand visibility and engage customers
- Meeting customers at their home completing full auto-detail.
- Setting appointments
- Executed dent repair tasks on vehicles as needed
- Equipment purchasing and inventory management
Sales Associate
Ashley Furniture
San Marcos, United States
04.2024 - 11.2024
- Greeted guests at entrance with a warm welcome
- Guided customers in selecting and purchasing furniture to meet their needs
- Surpassed monthly sales goals through effective customer engagement
- Received and processed inbound phone orders from customers efficiently.
- Completing all paperwork, documents and invoices for written sales
- Assisted team members with loading and unloading furniture during deliveries.
- Delivered exceptional sales experiences to enhance customer satisfaction
Ramp Agent
World Wide Flight Services
San Diego, United States
02.2023 - 11.2023
- Marshaled incoming aircraft to ensure timely arrivals and departures
- Guided aircraft to designated parking areas during arrival and departure
- Loading/unloading passengers' luggage
- Executed equipment operations with a focus on safety and compliance
- Provided customer service to passengers
- Performed wingwalking during flight operations
- Oversaw cargo loading and weight distribution
Package Handler
UPS
Louisville, United States
09.2022 - 02.2023
- Loaded and unloaded unit load devices (ULDs) efficiently, ensuring proper handling and placement.
- Coordinating Location for Aircraft Cargo
- Executed scanning of cargo and packages to maintain accurate records.
- Controlled and organized ULDs and package slides to maintain workflow efficiency
- Handled USPS shipments by organizing and preparing them for dispatch.
Sales Associate
Louisville Chrysler, Dodge, Jeep & Ram
Louisville, United States
09.2021 - 09.2022
- Engaged with interested customers to facilitate sales
- Processed finance paperwork for all closed deals to ensure compliance
- Deliver outstanding customer service
- Setting appointments
- Managed business development center operations
- Facilitated online sales processes
- Scheduled appointments for clients
Sales Associate
Honda World
Louisville, United States
08.2020 - 09.2022
- Conducted dealership lot walkthroughs to familiarize with vehicle inventory
- Greeted guests and customers at dealership entrance and lot to provide assistance.
- Welcomed and engaged with guests/customers upon arrival at dealership
- Facilitated customer agreements to ensure successful sales closure with customers get all paperwork organized for financing and desk managers
- Conducted phone calls and sent emails to customers for follow-up
- Closed deals by organizing customer paperwork for financing and coordinating with desk managers
Education
Diploma -
Clairemont High School
San Diego, CASkills
- Sales Strategy
- Sales Process Management
- Sales & Marketing
- Business development
- Customer Engagement
- Digital Marketing
- Leadership
- Teamwork & collaboration
- Customer service excellence
- Professionalism and ethics
- Flexible and adaptable
- Computer proficient
Awards
- Employee of the month Award
- Promoted to Business Development Center Lead
- Promotion development offer/Assistant General Manager
Timeline
Team Lead
GoCarWash
06.2025 - Current
Sales Associate
Ashley Furniture
04.2024 - 11.2024
Ramp Agent
World Wide Flight Services
02.2023 - 11.2023
Package Handler
UPS
09.2022 - 02.2023
Sales Associate
Louisville Chrysler, Dodge, Jeep & Ram
09.2021 - 09.2022
Sales Associate
Honda World
08.2020 - 09.2022
Manager/Lead Detailer
EZVision Mobile Detailing
03.2017 - Current
Diploma -
Clairemont High School