Nicolette Feliciano
Bloomfield,NJ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Also, skilled at creating displays to promote higher sales. Willingness to take on added responsibilities to meet team goals. Always been a hardworking team player and am effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Very well experienced with processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
12
12
years of professional experience
Work History
Bartender/Server
Jim Dandy's
09.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Server
Brix
08.2018 - 08.2022
- Bartend, Help check inventory, Pos system/ Take payments.
- Promote events and/or shot and drink specials, Take food orders and serve.
- Open and/or close bar, Set up, stock inventory, clean and break down bar.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Supported needs of (20+) person parties in which required special attention to needs and detail with food, drinks, and or party decorations. .
Sales Associate
Aldo Shoes
03.2021 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Bartender/Assistant Manager
The Bar
12.2015 - 10.2018
- Bartend, Pos system/ Take payments, Prepare drink and shot specials, Promote events, Serve food, Open and/or close bar, Set up/clean bar area, Take inventory, Take care of payments with liquor vendors and/or beer and soda companies
Bartender/shot girl
Speakeasy's
05.2014 - 09.2015
- Bartend, Prepare shot specials, Promote events, Take food orders, Pos system /Take payments, Set up/clean bar area
Bottle Service
Omni Lounge
12.2014 - 03.2015
- Promote bottle service, Set up/clean up bar area, Prepare bottles, juices, ice, etc
Women's Shoes Sales Associate
Nordstrom
11.2011 - 05.2013
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
No Degree - American Sign Language (ASL)
Bergen Community College
Paramus, NJ09.2010
Bloomfield High School
06.2009
Skills
- Charismatic
- People person
- Strong work ethic
- Adaptability
- Handling pressure
- Health Codes Compliance
- Beverage Preparation
- Menu Memorization
- Suggestive Selling
- Payment Processing
- New Hire Training
Languages
English
Native or Bilingual
Sign Language
Native or Bilingual
Timeline
Bartender/Server
Jim Dandy's
09.2022 - Current
Sales Associate
Aldo Shoes
03.2021 - 04.2022
Bartender/Server
Brix
08.2018 - 08.2022
Bartender/Assistant Manager
The Bar
12.2015 - 10.2018
Bottle Service
Omni Lounge
12.2014 - 03.2015
Bartender/shot girl
Speakeasy's
05.2014 - 09.2015
Women's Shoes Sales Associate
Nordstrom
11.2011 - 05.2013
No Degree - American Sign Language (ASL)
Bergen Community College
Bloomfield High School
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