Nicolette Frias-Sanchez
Yorba Linda,CA
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative/Driver
Porky's Pizza
04.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Business
Santiago Canyon College
Orange, CA06.2024
Skills
- Complaint Resolution
- Information Security
- Call Management
- Product Knowledge
- Appointment Scheduling
- Money Handling Abilities
- Administrative Support
- Active Listening
Timeline
Customer Service Representative/Driver
Porky's Pizza
04.2021 - Current
No Degree - Business
Santiago Canyon College
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