Nicolette Giannantonio
Philadelphia,PA
Summary
Adaptable and detail-oriented, committed to continuous learning and improvement. Naturally intuitive and solution oriented. Forward-thinking with ability to optimize organization methods and workflows. Enjoys overseeing all facets of company productivity and back-end operations. Uses independent decision-making skills to positively impact company success. Lover of nature and aesthetics!
Overview
9
9
years of professional experience
Work History
Wellness Store Manager
Weavers Way Cooperative
04.2016 - Current
- Created and maintained workflows for team while managing multiple priorities.
- Approved regular payroll submissions for employees.
- Used critical thinking and documentation to break down problems and create structure for store success.
- Sourced, vetted and managed vendors.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction and loyalty.
- Upheld and communicated store programs, demos, sales and festival organization to both staff and admin for optimal success.
- Managed approximately 50 emails a day while receiving deliveries, ordering and helping customers.
- Interacted well with customers and staff to build connections and nurture relationships.
- Studied healing properties of plants and herbs to assist and offer natural alternatives to modern medicine.
- Helped grow store's sales by 3.3% while cutting back on excess inventory.
- Planned, designed, and scheduled phases for store re-sets.
- Managed inventory control, cash control, and store opening and closing procedures.
Gardener
Independant Contract
07.2018 - 03.2023
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Removed invasive plants and debris for garden aesthetics and ecosystem health.
- Pruned greenery, shrubs, trees for cohesive landscape appearance.
Education
Landscape Architecture in Progress
University of Alaska Fairbanks- Fairbanks, AK
DFD
Boerma Institute- Aalsmeer, Netherlands
09-2025
Herbalism
Susquehanna Sustainable Enterprises- Lancaster, PA
09-2022
Skills
- Operational budgeting
- Personnel development
- Work planning and prioritization
- Store merchandising
- POS systems
- Promotional planning
- Adaptability and willingness to learn
- Attention to detail
- Ability to create manageable workflows
Timeline
Gardener
Independant Contract
07.2018 - 03.2023
Wellness Store Manager
Weavers Way Cooperative
04.2016 - Current
Landscape Architecture in Progress
University of Alaska Fairbanks- Fairbanks, AK
DFD
Boerma Institute- Aalsmeer, Netherlands
Herbalism
Susquehanna Sustainable Enterprises- Lancaster, PA
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