Summary
Overview
Work History
Education
Skills
Accomplishments
Gym
Languages
Timeline
Generic

Nicolette Lucaj

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety, sanitation protocols, customer service, and many legal services.

Overview

5
5
years of professional experience

Work History

Hostess Manager

Tesoro D'Italia
09.2018 - Current
  • Interacted with guests to obtain positive or negative feedback and constructively apply information.
  • Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
  • Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.

Corporate Legal Intern

Goldfarb Properties
05.2022 - 02.2023
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Reviewed legal information and proofed documentation for errors.
  • Performed legal and general research, drafting memoranda, and correspondence.
  • Organized legal filing system to maximize efficiency.
  • Went to court with the lawyers to gain experience.

Education

Bachelor of Arts - Political Science

Pace University
New York, NY
05.2026

Skills

  • Amazing customer service
  • Schedule Coordination
  • Database Management
  • Research Facts
  • Delegating Assignments and Tasks
  • Supporting Personal Needs
  • Calm and Pleasant Demeanor
  • Guest Satisfaction

Accomplishments

I have managed to be one of the best interns at Goldfarb Properties. I also have a 3.95 GPA at Pace University.

Gym

I have a passion for fitness and have excelled in working out. I have helped many of peers to prioritize their health and fitness.

Languages

Albanian
Native or Bilingual

Timeline

Corporate Legal Intern

Goldfarb Properties
05.2022 - 02.2023

Hostess Manager

Tesoro D'Italia
09.2018 - Current

Bachelor of Arts - Political Science

Pace University

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Nicolette Lucaj