Nicolette Parker
Memphis,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Tax Preparer
Rightway Taxes
01.2022 - Current
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
- Maintained compliance by adhering to current tax laws and regulations.
E-Commerce Associate
Wal-Mart
01.2018 - 10.2022
- Interface with Customer and On-Line Shopper Needs
- Assimilate and Reconcile Differences with Orders and Customers
- Provide a Quick and Effective Return on Requests Submitted
- Meet or Exceed the 95% or Higher Customer Satisfaction Rate
Pharmacy Technician
Wal-Mart
01.2018 - 01.2019
- Ensured each Prescription was Filled In Accordance with the Explicit Directives of the Physician and
- Pharmacist
- Provided Clarification and Detailed Information to Customers as Needed
- Ensured 100% Accountability and Control of Pharmaceuticals
- Monitored Customers' Prescription Needs and Consulted Pharmacist in areas where Issues Could Arise in Overall Patient Care
Sales Associate
01.2005 - 01.2018
- (Customer Service & Jewelry, Marketed and Arranged Display Merchandise to Enhance and Promote Sales Volume and Increase
- Customer Satisfaction Rates
- Established Rapport and Dialogue with Customers to Improve their Overall Shopping Experience
- Directly Responsible and Accountable for Ensuring Cash Receipts and Cash Drawers Balanced Each Day
- Assisted in Providing New Cell Phone Service Contracts between Customer Wireless Phone Providers
Medical Assistant
Regional One Medical and Trauma Center
01.2013 - 01.2014
- Determined Precise Vital Signs, Recorded Temperature, Blood Pressure, Pulse and Respiration Rates
- Annotated Wound Card, EKGs, Foley Care, Monitored Food & Fluid Intake And Output
- Ensured Needs of the Patients was Maintained at 100% via Observations, Signals or Intercom Systems
- Interfaced with Patients, Visitors, and Medical Staff as Needed
- Ensured all Medical Supplies were On Hand and Available
Education
Associate of Occupational Studies Degree - AOS
Vatterott Career College
Memphis, TNSkills
- Local, State and Federal Tax Returns
- Precise and Efficient at Electronic Billing/Coding, and Medical Insurance Billing Procedures
- Well-Organized and Efficient, with the Ability to Multi-Task
- Excellent Customer Service Skills
- Agile and Adept at Following Procedures and Methods
- Skilled With Various Computer Systems and Programs Familiar With Medtrack Software, Microsoft
- Office, to include PowerPoint and Excel
- Hospital Experience
- Medical Scheduling
- Patient Care
- Medical Records
Timeline
Tax Preparer
Rightway Taxes
01.2022 - Current
E-Commerce Associate
Wal-Mart
01.2018 - 10.2022
Pharmacy Technician
Wal-Mart
01.2018 - 01.2019
Medical Assistant
Regional One Medical and Trauma Center
01.2013 - 01.2014
Sales Associate
01.2005 - 01.2018
Associate of Occupational Studies Degree - AOS
Vatterott Career College
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