Nicolette Tinsman
Temecula,CA
Summary
Accomplished Assistant with in-depth experience consistently rising through ranks. Well-versed in intake procedures, client communications, and leadership. Takes on simultaneous tasks with skilled time management abilities and a resourceful approach. Dedicated to the complete knowledge of company services for optimized customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Investigative Assitant
Hodson P.I., LLC
Temecula, CA
11.2021 - Current
- Facilitated departmental cooperation within the administrative team through clear communication and leadership
- Improved communication channels by maintaining up-to-date contact information for clients and vendors
- Maintained confidentiality of sensitive information to uphold the integrity of ongoing investigations
- Supported training initiatives by creating educational materials related to investigative assistant processes and best practices for new hires
- Attended various conferences and marketing events to connect with clients and promote services
Lead Hostess/Table Busser
The Goat And Vine
Temecula, CA
05.2019 - 03.2020
- Supported staff by responding to guest needs and retrieving items
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods
- Assisted customers with carry-out service.
Front Window Receptionist
Astro Auto Storage
Bellflower, CA
06.2015 - 07.2017
- Communicated totals and necessary requirements to customers
- Completed multiple tasks and met time-sensitive deadlines
- Managed upwards of 50-75 incoming calls daily to resolve customer issues and schedule appointments
Education
Some College (No Degree) - Political Science
Westmont College
Santa Barbara, CASome College (No Degree) - Political Science
California State University - San Marcos
San Marcos, CASkills
- Excellent Verbal and Written Communication
- Customer Service-Oriented
- Calendar Management
- Computer Proficiency
- Gathering information and active listening
Certification
CPR certified
Timeline
Senior Investigative Assitant
Hodson P.I., LLC
11.2021 - Current
Lead Hostess/Table Busser
The Goat And Vine
05.2019 - 03.2020
Front Window Receptionist
Astro Auto Storage
06.2015 - 07.2017
Some College (No Degree) - Political Science
Westmont College
Some College (No Degree) - Political Science
California State University - San Marcos