Nicolina Elisano
Emerson,NJ
Summary
Highly personable and skilled in customer service, with background as a Hostess and Server in a restaurant setting. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities. Also proven to be flexible and adapt to other roles when needed.
Overview
4
4
years of professional experience
Work History
Hostess/Server/Counter Server
Farmhouse Cafe & Eatery
Westwood, NJ
08.2023 - 08.2025
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Put together takeout and drink orders while communicating efficiently with kitchen and serving staff.
- Greeted and seated guests in a welcoming manner, managed waitlists, and assisted in the organization of the restaurant.
- Waitressed tables by taking drink and food orders, running orders, and bussing tables, ensuring smooth service flow.
Volunteer
Camp Acorn
Mahwah, New Jersey
09.2021 - 05.2025
- Supervised activities for members with diverse needs and disabilities.
- Collaborated with volunteers to foster an inclusive and supportive environment for campers.
Camp Counselor
Summer Theatre Institute for Young Actors
Emerson, New Jersey
07.2021 - 07.2023
- Assisted in the management of campers, supervising, and ensuring a safe environment.
- Planned and organized engaging theatre workshops tailored for young actors and singers.
- Instructed campers on acting/singing techniques and performance skills.
Youth Camp Counselor
Emerson Cavo Summer Camp
Emerson, New Jersey
07.2021 - 07.2023
- Supervised daily camper activities, ensuring safety and fostering engagement.
- Provided guidance and support to campers during recreational activities including physical and educational workshops.
Counter Server
Hold My Knots
Hillsdale, New Jersey
02.2023 - 06.2023
- Received, checked, and arranged food orders for in-store and carryout customers, enhancing order accuracy and customer satisfaction.
- Answered phone inquiries for takeout orders and customer service questions, providing timely assistance and support.
- Maintained clean, organized, stocked work station to ensure efficient service.
Education
Bachelor of Science - International Business And Finance
The University of Tampa
Tampa, FL05-2029
High School Diploma -
Immaculate Heart Academy
Washington Township, NJ05-2025
Skills
- Customer service
- Team collaboration
- Event planning
- Problem solving
- Communication skills
Languages
Spanish
Professional
Timeline
Hostess/Server/Counter Server
Farmhouse Cafe & Eatery
08.2023 - 08.2025
Counter Server
Hold My Knots
02.2023 - 06.2023
Volunteer
Camp Acorn
09.2021 - 05.2025
Camp Counselor
Summer Theatre Institute for Young Actors
07.2021 - 07.2023
Youth Camp Counselor
Emerson Cavo Summer Camp
07.2021 - 07.2023
Bachelor of Science - International Business And Finance
The University of Tampa
High School Diploma -
Immaculate Heart Academy