Summary
Overview
Work History
Education
Skills
Certification
Graduation Date
Volunteer Experience
Hobbies and Interests
Timeline
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TAVARIS WALTERS

LAKELAND,FL

Summary

To obtain employment with a progressive company in which I can utilize my skills, expertise, and knowledge, along with my interests in the field of travel that will also allow me to grow with the company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

FOOD BEVERAGE, LANE SERVER/ATTENDENT, BARTENDER, FRONT COUNTER GREETER, BIRTHDAY PARTY ATTENDANT/PARTY HOSTESS

BOWLMOR/AMF
01.2012 - Current
  • Greets customers pleasantly and provides information on center programs and services, promotions, pricing and specials
  • Promptly notifies mechanics of pinspotter/pinsetter malfunctions and logs all malfunctions on call sheets
  • Assist customers with basic bowling instructions, and automatic scoring system
  • Operates POS equipment, central panel, and computers, and P/A system
  • Assist and responds to customers questions and requests, interacting with customers and thanking them for their business and inviting them back
  • Take food and beverage orders from customers, serves food and beverage, accepts payment and makes correct change
  • Maintain sanitation and organization of cooking and services areas according to local regulations
  • Adheres to all state, local, and BOWLMOR/AMF regulations and laws concerning food and alcohol products
  • Maintain thorough knowledge of the menu, current promotions and daily specials
  • Check back with customers to ensure expectations have been met or exceeded
  • Interacting with customers to ensure an enjoyable time, and inviting them back
  • Organize and stocks work areas to ensure readiness prior to customers arrival
  • Assisting birthday party celebrations by setting up party area, with decorations, welcoming guests, and monitor attendees, keeps score, operates and monitor activities of the children during recreational trips or tours in the bowling center
  • Suggesting, serving and selling beverage to guests in bar/lounge area during customers bowling experience, and party events.

SALES MERCHANDISE

SUN N FUN OF LAKELAND FLORIDA
  • Provide extraordinary service to guests by assisting them with the selection and purchase of a special gift for a loved one back home or a souvenir that will remind them of the SUN-N-FUN experience
  • Processing merchandise sales and returns using a cash register; Wrapping and bagging merchandise; Handle cash, credit card transactions, travelers' checks and discounts
  • Keeping up to date with special promotions and putting up displays in outdoor atmosphere.

Head Bartender

Norwegian Cruise Line
04.2019 - 09.2022
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.

Patient Care Specialist

Rce Enterprise
12.2022 - Current
  • Enhanced patient satisfaction by providing timely and compassionate care.
  • Reduced patient wait times by efficiently managing schedules and appointments.
  • Streamlined communication between patients, healthcare providers, and insurance companies for a seamless treatment experience.
  • Contributed to a positive work environment by collaborating with multidisciplinary teams across various departments.
  • Facilitated patient education, ensuring they have a thorough understanding of their diagnoses and treatment plans.
  • Assisted in the development of individualized care plans to address each patient''s unique needs and goals.
  • Maintained accurate records of all patient interactions, including medication administration, treatments provided, and observations made during shifts.
  • Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.

Education

High School Diploma -

GEORGE JENKINS HS
01.2015

Skills

  • Poem Published 2015
  • JUST ANOTHER DAY IN PARADISE
  • Was picked out of the entire school to be published
  • TEACHER ASSISTANT JUNE 2014-JUNE 2015
  • Assist in getting organized for the day such as class agenda, supplies
  • Logging students in/out for the day
  • Filling out passes for tardiness
  • Make copies for students of classwork/homework

Certification

  • TIPS (Training for Intervention Procedures), 01/01/2015
  • SAFE STAFF (Foodhandler Training Program)
  • Certified HIPPA , Rce enterprise -
  • Certified Life boat training, [TWIC/MMC]

Graduation Date

JUNE 3RD, 2015

Volunteer Experience

  • TOYS FOR TOTS FOUNDATION, CHRISTMAS SEASONAL, RAISE MONEY, LEADING/HOSTING SEVERAL TOYS FOR TOTS EVENTS, WORKED IN WAREHOUSE WRAPPING GIFTS
  • ASSIST GETTING TOYS TO FAMILIES IN TIME FRAMES
  • CHURCH YOUTH GROUP, AS NEEDED, LEAD ACTIVITIES FOR SPECIAL EVENTS/ACTIVITIES, PLANS AND COMMUNICATE YOUTH PROGRAMS IDEAS WITH OTHER CHURCH MEMBERS, ORGANIZES AND COORDINATES ACTIVTIES FOR PLAYS, RAISING MONEY FOR YOUTH GROUPS.

Hobbies and Interests

Travel Literature/Learning the different Cultures of areas around the World

Timeline

Patient Care Specialist

Rce Enterprise
12.2022 - Current

Head Bartender

Norwegian Cruise Line
04.2019 - 09.2022

FOOD BEVERAGE, LANE SERVER/ATTENDENT, BARTENDER, FRONT COUNTER GREETER, BIRTHDAY PARTY ATTENDANT/PARTY HOSTESS

BOWLMOR/AMF
01.2012 - Current

SALES MERCHANDISE

SUN N FUN OF LAKELAND FLORIDA

High School Diploma -

GEORGE JENKINS HS

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