Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolle Colache

Clayton,NJ

Summary

Personable Sales Agent with highly developed skills in lead generation, member retention. Well-educated in assessing prospects needs, introducing new products and services and processing applications in a timely manner. Proficient in Microsoft teams.

Overview

16
16
years of professional experience

Work History

Sales Agent

Humana
02.2019 - Current
  • Increased sales and customer satisfaction through personalized servicing and referrals received from my BOB.
  • Understanding low income subsidies and state pharmaceutical assistance programs.
  • Proactive in building rapport with community center's of influence to obtain permission to meet potential new clients.
  • Explained features and advantages of MA, MAPD, MS, PDP and DSNP products to obtain new sales
  • Complete thorough needs analysis following CMS guidelines.
  • Logged reports, expenses, receipts, and sales in company database.
  • Worked effectively in fast-paced environments.

Independent Direct Sales Consultant

Self-employed
Clayton, NJ
11.2018 - 02.2019
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Educated customers by providing hands-on explanation of benefits for all Medicare career products in the NJ market.
  • Identified new customers by networking and responding to final expense mailers.
  • Well versed in AEP, OEP, SEP, IEP, ICEP, and helped those turning 65.

Consultant

PCG,PPP
Hamilton, NJ
2018.08 - 2018.11
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Detail oriented while completing assignments.
  • Track process and follow up on escalated issues
  • Manage 100 individuals in Medicaid market.
  • Educated all parties to use the budget, benefits to assist client.
  • Monitored any fraud, waste, and abuse.

Sales Consultant

Savoy Associates
11.2014 - 08.2017
  • Used consultative sales techniques to understand broker/companies needs and made necessary recommendations.
  • Submitted RFP's to all the carrier's based on information received by the broker.
  • Responded to telephone and in-person broker requests for information.
  • Followed up with all my brokers to provide additional support and address concerns.
  • Lead presenter for broker round table meetings
  • Increase book of business by $250,000
  • Retention Rate 98% in the mid market

Account Executive Broker New Business

AmeriHealth NJ
07.2007 - 11.2014
  • Prospects quality producers within footprint of NJ and PA.
  • Managed and grew a large portfolio of over 500 small groups in NJ.
  • Consistently exceeds sales goals, quotas and key performance metrics.
  • Provides expertise in broker community.
  • Works independently with minimum management involvement.

Education

High School Diploma -

Delsea Regional High School
Franklinville, NJ
06.1988

Skills

  • Strong ability to build rapport with potential clients
  • Exceeds goals
  • Hard working driven individual
  • Pre and Post sale follow up are necessary
  • Earn Referrals from constant contact with existing BOB
  • Constant contact with BOB through emails and marketing material
  • Imperative to be out within community, seeking COI's, senior centers, food banks, to obtain PTC's
  • Important for potential MMP recipients to know who and where I am located

Timeline

Sales Agent

Humana
02.2019 - Current

Independent Direct Sales Consultant

Self-employed
11.2018 - 02.2019

Consultant

PCG,PPP
2018.08 - 2018.11

Sales Consultant

Savoy Associates
11.2014 - 08.2017

Account Executive Broker New Business

AmeriHealth NJ
07.2007 - 11.2014

High School Diploma -

Delsea Regional High School

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Nicolle Colache