Nicolle Knepper
CA
Summary
Counseling and outreach professional with experience supporting diverse student populations in high school and community college settings. Skilled in academic advising, program coordination, and health science pathway outreach, with a strong focus on increasing access, equity, and student engagement. Experienced in building partnerships, facilitating workshops, and guiding students toward educational and career goals.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Project Coordinator
Cypress College
Cypress, CA
02.2026 - Current
- Coordinated outreach initiatives to promote Health Science programs, increasing student awareness of career pathways in healthcare fields.
- Built and maintained partnerships with local high schools, community organizations, and workforce agencies to support pipeline development.
- Planned and executed workshops, classroom presentations, and campus events focused on health careers, educational pathways, and skill-building.
- Advised prospective and current students on program requirements, career options, and educational planning within health sciences.
DSS Counseling Intern
Fullerton College
Fullerton, CA
- 05.2025
- Advised a diverse student population—including EOPS/CARE, CalWORKs, Foster Youth, Veterans, ESL, AB-540, DSS, and students on academic or progress probation, on certificate, transfer, and career pathways.
- Designed and implemented a curriculum for Career & College (151 F), aligning course content with student success outcomes and institutional goals.
- Researched articulation agreements using ASSIST and university websites to ensure seamless transfer to four-year institutions, and provided guidance on university application timelines.
- Directed students through the graduation petition process, verifying degree requirements, and confirming eligibility for certificates and associate degrees.
- Integrated catalog rights, SEP development, and articulation awareness to support equitable outcomes.
Educational Counseling Intern
Eisenhower High School & Kolb Middle School
Rialto, CA
02.2024 - 05.2025
- Guided students in exploring postsecondary pathways by conducting A–G audits, transcript evaluations, and financial aid literacy workshops.
- Led targeted outreach to historically marginalized student groups, addressing systemic barriers to access and retention.
- Delivered data-informed presentations on achievement gaps, and implemented student-centered interventions to close equity gaps.
- Utilized Student Information Systems (SIS) and data dashboards to monitor academic progress and present actionable insights during multidisciplinary case review meetings.
- Conducted outreach events to promote postsecondary pathways and community engagement.
Barista
Starbucks
Colton, California
08.2022 - 04.2023
- Built rapport with individuals from diverse backgrounds through active listening and empathetic communication.
- De-escalated conflicts and guided peers toward solutions with patience and validation.
- Trained and mentored new team members, fostering skill development and confidence, similar to supporting student growth.
- Adapted quickly to high-demand situations while maintaining organization and attention to individual needs.
Education
Master of Science - Educational Counseling
University of La Verne
La Verne, CA05-2025
Bachelor of Arts - Psychology
California State University, San Bernardino
San Bernardino, CA05-2022
Associate of Arts - Social Science and History
Crafton Hills College
Yucaipa, CA05-2020
Skills
- Guided Pathways and SEA Program alignment
- Workshop facilitation and culturally sustaining curriculum
- Universal Design for Learning (UDL)
- Canvas, SIS systems (eg, SARS, Banner, CRM tools)
- K–16 partnership development (dual enrollment, pathway building)
- Recruitment planning & enrollment strategies
Certification
- Pupil Personnel Services Credential – California Commission on Teacher Credentialing
- Child Welfare and Attendance (CWA) Authorization – California Commission on Teacher Credentialing
- Trauma and Crisis Specialist Certificate – ASCA U, 2023
Timeline
Project Coordinator
Cypress College
02.2026 - Current
Educational Counseling Intern
Eisenhower High School & Kolb Middle School
02.2024 - 05.2025
Barista
Starbucks
08.2022 - 04.2023
Bachelor of Arts - Psychology
California State University, San Bernardino
Associate of Arts - Social Science and History
Crafton Hills College
DSS Counseling Intern
Fullerton College
- 05.2025
Master of Science - Educational Counseling
University of La Verne