Nicolle Sampietro
San Antonio,TX
Summary
Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
27
27
years of professional experience
Work History
Apartment Locator
Texas Relocation Experts
06.2023 - Current
- Planned and executed marketing activities to locate potential clients.
- Established and upheld high standards, promoting great customer service and assistance to all clients.
- Analyzed housing needs and adjusted strategies or processes as needed to improve outcomes.
The White Cat
Self Employed
12.2014 - 05.2022
- Kept records for production, inventory, income and expenses.
- Kept up-to-date on regulatory changes affecting business operations.
- Interviewed, trained and supervised employees.
- Resolved issues quickly through meticulous research and quick decision-making.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cosmetologist
Gallery J. Salon
01.2010 - 12.2014
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Kept notes listing preferences and services provided to clients for quick reference.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets
- Demonstrated high level of customer service to increase retention and satisfaction
Manager
Envision Hair Salon
08.2008 - 01.2010
- Scheduled employees and oversaw customer appointment calendar.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Addressed customer problems quickly and according to service standards.
- Resolved guest complaints.
Lighting Consultant
Myrtle Beach Lighting
12.2005 - 06.2008
- Maintained accurate specifications for each project.
- Visited home sites when necessary to assess and fulfill customer needs.
- Advised client on space planning, layout and use of furnishings or equipment.
- Created professional presentations to creatively communicate design intent and direction.
- Coordinated with contractors, architects and engineers to drive job success.
- Reviewed and detailed shop drawings for construction plans.
Recruiter, Administrative Specialist
United States Marine Corps
12.1996 - 10.2005
- Orders Clerk in charge of international travel for Marine Air Support Squadron Two. Strengthened traceability by developing organization systems for contracts, records, reports and agendas. Okinawa, Japan 1997-1998
- Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
- Implemented a new filing system for Headquarters Marine Air Group 14 for the Commanding Generals inspections. Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements. Cherry Point, NC 1998-2000
- Administrative Chief for the Office of the Chief of Staff. Tasked with Public Affairs, Administrative duties including the conversion of a joint base social roster. Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors. Parris Island, SC 2000-2002
- Recruited over 60 young people to join the ranks of the United States Marine Corps. 2002-2005 6th MCRD
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hirin experience.
Education
Licensed Real Estate Sales Agent - Real Estate
Champions School of Real Estate
San Antonio, TX12.2022
Cosmetology -
Lacy Cosmetology School
Aiken, SC10.2008
Sales Certification - Sales And Public Speaking
San Diego Consulting Company
San Diego, CA10.2002
Certification - Business Administration And Management
United States Marine Corps Administration School
Jacksonville07.1997
Some College (No Degree) - Theater Arts
Coastal Carolina University
Conway, SCHigh School Diploma -
Myrtle Beach High School
Myrtle Beach, SC05.1994
Skills
- Problem-Solving
- Verbal and Written Communication
- Teamwork and Collaboration
- Attention to Detail
- Office record management
- Issue and conflict resolution
- Microsoft Office expertise
- Customer relations
Timeline
Apartment Locator
Texas Relocation Experts
06.2023 - Current
The White Cat
Self Employed
12.2014 - 05.2022
Cosmetologist
Gallery J. Salon
01.2010 - 12.2014
Manager
Envision Hair Salon
08.2008 - 01.2010
Lighting Consultant
Myrtle Beach Lighting
12.2005 - 06.2008
Recruiter, Administrative Specialist
United States Marine Corps
12.1996 - 10.2005
Licensed Real Estate Sales Agent - Real Estate
Champions School of Real Estate
Cosmetology -
Lacy Cosmetology School
Sales Certification - Sales And Public Speaking
San Diego Consulting Company
Certification - Business Administration And Management
United States Marine Corps Administration School
Some College (No Degree) - Theater Arts
Coastal Carolina University
High School Diploma -
Myrtle Beach High School
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