Nicolle Soto
North Brunswick
Summary
Results-oriented Retail Leader with 4+ years in specialty and automotive sectors. Expertise in exceeding sales targets, optimizing operations, and cultivating high-performing bilingual teams. Proficient in inventory management, visual merchandising, and enhancing customer experiences to foster loyalty and repeat business.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Garage Clothing Store
Bridgewater
01.2026 - 05.2026
- Managed inventory levels to optimize product availability and minimize shortages.
- Conducted regular staff meetings to communicate updates and expectations clearly.
- Collaborated with management on developing strategic plans for achieving business goals.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Sales Lead
Pandora
Woodbridge
11.2024 - 01.2026
- Lead and coach a team of sales associates to consistently meet and exceed monthly sales goals.
- Drive customer engagement through personalized styling and product recommendations.
- Monitor sales performance and inventory levels to maximize revenue and minimize stock issues.
- Train and onboard new hires, strengthening product knowledge and selling techniques.
- Support management with daily operations, opening/closing procedures, and visual standards.
Assistant Manager
Windsor
Lawrenceville
03.2024 - 11.2024
- Oversaw daily store operations to ensure compliance with company policies and enhance operational efficiency.
- Managed scheduling, task delegations, and performance coaching to optimize team productivity and service quality.
- Led team meetings to align sales goals, promotions, and operations priorities.
Sales Professional
Toyota
Lawrenceville
03.2023 - 01.2024
- Built and maintained strong customer relationships to drive repeat business and referrals.
- Conducted needs-based consultations to match customers with appropriate vehicles.
- Followed up with leads and post-sale customers to ensure satisfaction and retention.
- Assisted with digital sales efforts, online inquiries, and promotional content.
Key Holder
Express
Edison
06.2019 - 03.2022
- Provided exceptional customer service that encouraged loyalty and repeat visits while maintaining visual merchandising and floor standards.
- Facilitated store opening/closing procedures and managed cash handling to ensure smooth operations.
- Trained new hires to foster a collaborative team environment and enhance onboarding experience.
Education
Health Science -
Middlesex
Edison, New JerseySkills
- Retail operations
- Assistant management
- Sales Strategy
- Inventory management
- Operational Efficiency
- Team Development
- Customer service
Languages
- English, Native speaker
- Spanish, Native speaker
Timeline
Assistant Manager
Garage Clothing Store
01.2026 - 05.2026
Sales Lead
Pandora
11.2024 - 01.2026
Assistant Manager
Windsor
03.2024 - 11.2024
Sales Professional
Toyota
03.2023 - 01.2024
Key Holder
Express
06.2019 - 03.2022
Health Science -
Middlesex