Nicolás Mariano Bastos
Queenstown,Otago
Summary
I am Reliable, Proactive, Multi-tasking and I am always with a can do attitude.
I am NZ Resident and I have NZ full driver license.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Traffic Controller
Tradestaff
Queenstown, Otago
04.2024 - Current
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- General laboring
Delivery Driver
New World
Queenstown, Otago
02.2023 - 02.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Positive attitude, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Shuttle Driver
Snap
Queenstown, Otago
10.2022 - 02.2023
- Car grooming, pick up and drop off customers from the airport
- Answered questions and provided insight into local attractions and facilities.
- Checked tires for proper inflation before leaving on each route.
Assistant Manager
Hugo and Carter's Backpakers and Motel
Tauranga, Bay Of Plenty
07.2020 - 07.2022
- Assistant Manager, multi-tasking position, reception, cleaning, maintenance, gardening.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
Assistant Manager
Art House Accommodation
Tauranga, Bay Of Plenty
05.2019 - 05.2020
- Assistant Manager, multi-tasking position, reception, cleaning, maintenance.
- Resolved escalated complaints from customers in a timely manner.
- Managed day-to-day operations of the Accommodation.
- Communicated regularly with customers to gain insights into their needs.
Sales Person
Bioceanica Tourisim Agency
San Carlos De Bariloche, Rio Negro, Argentina
03.2018 - 12.2018
- Counted cash, made change and stored coupons and vouchers
- Pick up customers at the airport and take them to the Hotels
- Visit hotels for providing information about tours to our clients.
Guide
Cerro Otto
San Carlos De Bariloche, Rio Negro, Argentina
09.2016 - 09.2018
- Customer service, Hiking Guide at Otto´s Hill.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
Receptionist
Hostel Inn International
San Carlos De Bariloche, Rio Negro, Argentina
01.2013 - 07.2013
- Receptionist
Front Desk Receptionist
La Cascada Hotel
San Carlos De Bariloche, Rio Negro, Argentina
01.2011 - 10.2012
- Front desk position, check in / out guest, manage statements of the stay and extras
- Answered and directed incoming calls using multi-line telephone system
- Processed payments and updated accounts to reflect balance changes
- Sorted incoming mail and directed to correct personnel each day
- Helping at restaurant for breakfast and room services Answered phone calls, provided information and connected callers to appropriate personnel.
Education
Diploma in Rural Administration -
Rural Society
Buenos Aires, Argentina01.2009
Skills
- Team Work
- Self Motivation
- Time Management
- Punctual
- Willingness to Learn
- Proactive Attitude
- Multi-tasking
- Hands on
- Fast Learner
Certification
- Drivers Licence, New Zealand, 01/01/21, 03/01/31
- NZ Drivers Licence, 03/19/31
- NZ Manual Car Licence, 03/19/31
Languages
- English
- Portuguese
- Spanish
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Professional
Timeline
Traffic Controller
Tradestaff
04.2024 - Current
Delivery Driver
New World
02.2023 - 02.2024
Shuttle Driver
Snap
10.2022 - 02.2023
Assistant Manager
Hugo and Carter's Backpakers and Motel
07.2020 - 07.2022
Assistant Manager
Art House Accommodation
05.2019 - 05.2020
Sales Person
Bioceanica Tourisim Agency
03.2018 - 12.2018
Guide
Cerro Otto
09.2016 - 09.2018
Receptionist
Hostel Inn International
01.2013 - 07.2013
Front Desk Receptionist
La Cascada Hotel
01.2011 - 10.2012
Diploma in Rural Administration -
Rural Society
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