Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicosha Harvey

Albany,GA

Summary

Reliable and responsible warehouse worker who possess a positive attitude with experience in positions of increasing responsibility and duties. Dedicated and energetic with the ability to work well in fast-paced, high pressure environments. Extensive experience in housekeeping/custodial services and package and shipping handling in a warehouse setting. Able to constantly bend, reach, and stand throughout shift. Physically fit and can lift as least 50 pounds.

Overview

7
7
years of professional experience

Work History

Packer

Webstaurant
Albany, GA
05.2020 - 08.2020
  • Packed orders to ensure that customers receive order intact in as short time frame and accurate as possible while maintaining quality and accuracy
  • Downsized packaging so that shipping costs are minimal without sacrificing the quality and insurance that the product will be delivered without damages to the customer
  • Billed and shipped completed orders to the customer with provided warehouse software
  • Safely operated and maintained warehouse equipment to carry out job duties to ensure a safe work environment.

Housekeeper

The Hilton
Albany, GA
03.2020 - 04.2020
  • Replaced guest amenities and supplies in rooms; replace dirty linens and terry with clean items
  • Made beds and fold terry
  • Cleaned bathrooms; remove trash, dirty linen, and room service items
  • Dusted, polished, and removed marks from walls and furnishings
  • Vacuumed carpets and perform floor care duties
  • Cleaned glass windows and mirrors
  • Other duties as assigned by management.

Housekeeper

TownePlace Suites by Marriott Albany
Albany, GA
11.2017 - 09.2019
  • Responded promptly to requests from guests and other departments
  • Filled cart with supplies and transport cart to assigned area
  • Entered guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replaced guest amenities and supplies in rooms; replace dirty linens and terry with clean items; made beds and fold terry
  • Cleaned bathrooms; remove trash, dirty linen, and room service items.

Shipping

Sunnyland Farms
Albany, GA
10.2020 - 01.2021
  • Picks and packs orders so that orders can be shipped in full to the customer
  • Scans and labels orders correctly
  • Keeps work zone clean and orderly so that warehouse is a safe and clean work environment.

Customer Service Representative

Teleperformance
Albany, GA
04.2021 - 10.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Personal Care Assistant

Always Caring
Albany, GA
06.2022 - Current
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding to prevent infection.

Education

Mitchell Baker High School

Skills

  • Friendly and courteous
  • Cleanliness
  • Cleaning Chemicals
  • Housekeeping Equipment
  • Patient and helpful
  • Organized
  • Independent Worker
  • Customer Service
  • Package preparation
  • Shipping
  • Scanning
  • Labeling
  • Shipping and receiving

Timeline

Personal Care Assistant

Always Caring
06.2022 - Current

Customer Service Representative

Teleperformance
04.2021 - 10.2021

Shipping

Sunnyland Farms
10.2020 - 01.2021

Packer

Webstaurant
05.2020 - 08.2020

Housekeeper

The Hilton
03.2020 - 04.2020

Housekeeper

TownePlace Suites by Marriott Albany
11.2017 - 09.2019

Mitchell Baker High School

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Nicosha Harvey